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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,611 reviews

March 16, 2021

Great customer service..Hudson made this experience Great customer service.. Hudson made this experience easy and fast...really great place to come and buy your new car and ask for Hudson Thank you More

by elnegromana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear,Elnegromana! Customer service is one of our top priorities and we're glad to hear you received such excellent service! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2021

Excellent customer services. The best in the market, Hudson is the champ that you should ask for. He has an amazing customer services and will help you to get out driving your car for sure. More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hudson, Darryl
Mar 17, 2021 -

Jim Ellis Toyota of McDonough responded

Nick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 16, 2021

Excellent, absolutely GREAT service from my sales person Hudson Toussaint. Pleasant, expert advice and help. I couldn't have had a better experience. Really glad I came here More

by nurseleslieguess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Jim Ellis Toyota of McDonough responded

Nurseleslieguess, we're happy to hear you had such a positive experience with our team! Thanks again for the positive feedback, and we hope that you have a great day!

March 16, 2021

I had a great experience at Toyota of McDonough. Malcolm Redd was a great sales associate with great customer service. Job well done. Thank you for all your help. More

by Cellis7878
Recommend Dealer
Yes
Employees Worked With
Malcolm Redd
Mar 17, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

March 16, 2021

Neil helped me get out of my 2019 Jeep Compass & into a brand new 2021 Camry Nightshade! 10/10 recommend Neil fo all your car needs! More

by Karley.essex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 16, 2021

Thanks Miguel, for all the help getting into my first rand new car 2021 Corolla apex! With all the benefits, like lifetime oil changes and power training warranty! Thanks More

by Luiii6108
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Mar 17, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Luiii6108! We look forward to your next visit! Take care!

March 16, 2021

Mr Poole did a great job. He was very professional, kind & friendly. His main goal was that we were satisfied. Mr Green also did a great job handling the financial paper work. Thank you so much! More

by dbdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Jim Ellis Toyota of McDonough responded

Dbdan, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2021

Mr. Leon was very helpful and met the expectations that was in front him. Excellent customer service and made sure that my friend was completely satisfied with the Camry More

by Marquita S Baldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Jim Ellis Toyota of McDonough responded

Marquita S Baldwin, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Thanks again for the positive feedback, and we hope that you have a great day!

March 15, 2021

My experience with Mr. Ahmad was enjoyable to say the least. The transaction and the transition from old to new was smooth. Great job. Thank you Javon harris for doing my connected service. More

by neverwouldhavemadeit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Jim Ellis Toyota of McDonough responded

Neverwouldhavemadeit, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

March 15, 2021

Thanks Neil and Miguel for all the help getting my new car and helping with my phone so I can be better connected with my new Toyota with all the lifetime benefits More

by Lanitaslaughter
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Mar 17, 2021 -

Jim Ellis Toyota of McDonough responded

Lanitaslaughter, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

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