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Jim Ellis Toyota of McDonough
McDonough, GA
8,613 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,613 reviews
March 08, 2021
They were professional friendly and courteous. My wait time was minimal. My car was washed and clean. I got a detail report of what was done and when I should return time was minimal. My car was washed and clean. I got a detail report of what was done and when I should return More
by whytehsemed
Verified CustomerEmployees Worked With
March 08, 2021
Great customer service!! Fast service. Meagan stayed in contact with me during my whole service. Thank you so much!! Really appreciate the fast and superior experience! contact with me during my whole service. Thank you so much!! Really appreciate the fast and superior experience! More
by amandakerce
Employees Worked With
Meagan Thackston
March 08, 2021
Mr. Malcolm Redd has did it again he has blessed my husband also with a Venza that he loves again he got what he was asking for he is very professional wonderful salesman. We love Jim Ellis Toyota A husband also with a Venza that he loves again he got what he was asking for he is very professional wonderful salesman. We love Jim Ellis Toyota Ar And we love Malcolm Redd Thank you More
by liefreeman277
Employees Worked With
Malcolm Redd
March 08, 2021
Neil and Gary was very helpful while I was trading my car. I would recommend their services. Toyota of McDonough is a great place to shop for a car car. I would recommend their services. Toyota of McDonough is a great place to shop for a car More
by Gdmom
March 08, 2021
My wife bought a rav4 so I went back and bought a venza. Thanks to Malcolm Redd and toyota for their time and all the hard work. Thanks to Malcolm Redd and toyota for their time and all the hard work. More
by dond2020
March 07, 2021
Loved my experience. Such a kind staff and they made my first car experience one to remember. Neil and Will made the whole process easy. first car experience one to remember. Neil and Will made the whole process easy. More
by lauryn james
March 06, 2021
Hudson my favorite he help me out so much and he was so generous and explain to me exactly how I needed to hear his experience thank you so much generous and explain to me exactly how I needed to hear his experience thank you so much More
by Bashiramir39
Employees Worked With
March 06, 2021
Thanks Miguel for all of your help also Mr.Tony and Gary. Love our new Toyota certified 2019 Highlander from Jim Ellis Toyota of McDonough Love our new Toyota certified 2019 Highlander from Jim Ellis Toyota of McDonough More
by Dnunezf1996
March 05, 2021
The experience was great I thought it was gonna be bad for trade in for my other car but it was awesome thank you Jay Harris. for trade in for my other car but it was awesome thank you Jay Harris. More
by larrystuckey28
March 05, 2021
I am back for my visit with the wonderful Mr. Ahmad Ali. He was so awesome helping me find weather mats for my new car. Thank you fo being great!! He was so awesome helping me find weather mats for my new car. Thank you fo being great!! More
by hoop24girl
