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Jim Ellis Toyota of McDonough
McDonough, GA
8,617 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,617 reviews
February 27, 2021
Christopher Thrasher,was very helpful and professional throughout our both car repairs. My husbands car had wheel bearing, alignment and brake work. My car had brakes, drums, and belt work done. Both re throughout our both car repairs. My husbands car had wheel bearing, alignment and brake work. My car had brakes, drums, and belt work done. Both repairs were done in one day. Amazing! We were both very pleased. The tech did a great job as well. If you need some one to help you with any Toyota car issues Thrasher is a person that comes highly recommended. More
by Alex
Employees Worked With
Adam Thrasher
February 27, 2021
Excellent service Javon Harris and Lacy Rubin. They made sure we understood everything and that we got what we werein search of. It was the fastest service ever sure we understood everything and that we got what we werein search of. It was the fastest service ever More
by Minnie.redding
February 27, 2021
I absolutely love Ahmad Ali and Jeromy Jones and the wonderful customer service they give at Jim Ellis. This is car #7 and I would never go anywhere else. wonderful customer service they give at Jim Ellis. This is car #7 and I would never go anywhere else. More
by sweetpearn98
February 27, 2021
Excellent service. Will work with you until the job is done. Leon Poole from Sales and Michael Green from finance provided exceptional service. Great job done. Leon Poole from Sales and Michael Green from finance provided exceptional service. Great job More
by yolandalawrence87@yahoo.com
February 26, 2021
Mr. Lancaster was very helpful with me during my new car purchase. He was knowledgeable and answered all of my questions. I would recommend him again. purchase. He was knowledgeable and answered all of my questions. I would recommend him again. More
by janoc
Employees Worked With
Tommy Lancaster
February 26, 2021
This is Carl Bolt. Came in today to purchase a vehicle. Our salesman (Alex) helped us through the entire process. He is very professional, knowledgeable I highly recommend him. Our salesman (Alex) helped us through the entire process. He is very professional, knowledgeable I highly recommend him. More
by Tina85647
Employees Worked With
February 26, 2021
My experience here was great they made sure we had an picked a really great car an javon was super easy to talk with thank you picked a really great car an javon was super easy to talk with thank you More
by Tamare
February 26, 2021
I was very pleased with all of the service received from Mr. Ali and Will. I will refer my family and friends to Jim Ellis Toyota because of the great service. Javon was a big help also. Mr. Ali and Will. I will refer my family and friends to Jim Ellis Toyota because of the great service. Javon was a big help also. More
by marysuttonmeadows
February 26, 2021
Thank you Neil Williams and Miguel Perez I Love the Lifetime PowerTrain Warranty and the Lifetime Free Oil Changes! Y’all were really helpful! Thanks Lifetime PowerTrain Warranty and the Lifetime Free Oil Changes! Y’all were really helpful! Thanks More
by Cal1028864
February 25, 2021
This is my 4th Toyota from Susan Crawford at Jim Ellis. Just got a new 2021 Toyota RAV4. Michael Green and Rose Bristol were also instrumental in my purchase. Just got a new 2021 Toyota RAV4. Michael Green and Rose Bristol were also instrumental in my purchase. More
by teebuff69
Employees Worked With
Other Employees :
Adam in service, Susan Crawford, William Mason
