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Jim Ellis Toyota of McDonough
McDonough, GA
8,618 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,619 reviews
February 26, 2021
Thank you Neil Williams and Miguel Perez I Love the Lifetime PowerTrain Warranty and the Lifetime Free Oil Changes! Y’all were really helpful! Thanks Lifetime PowerTrain Warranty and the Lifetime Free Oil Changes! Y’all were really helpful! Thanks More
by Cal1028864
February 25, 2021
This is my 4th Toyota from Susan Crawford at Jim Ellis. Just got a new 2021 Toyota RAV4. Michael Green and Rose Bristol were also instrumental in my purchase. Just got a new 2021 Toyota RAV4. Michael Green and Rose Bristol were also instrumental in my purchase. More
by teebuff69
Employees Worked With
Other Employees :
Adam in service, Susan Crawford, William Mason
February 25, 2021
Had the best experience ever buying my new Toyota. Leon was incredible, very friendly and knowledgible. Always bought Fords but my sister recommended Toyota, glad I went with Toyota. was incredible, very friendly and knowledgible. Always bought Fords but my sister recommended Toyota, glad I went with Toyota. More
by lynntracy.owens
February 24, 2021
They good with customers and have good customer service mr Myles Payne and mr mike they was very good with helping me finding a great car I recommend anybody to come to Toyota and get hook up good job you mr Myles Payne and mr mike they was very good with helping me finding a great car I recommend anybody to come to Toyota and get hook up good job you guys More
by Treygilbert07
Employees Worked With
Myles Payne
February 24, 2021
He is the best! 10 times out of 10 he will have you in your ride! He is also has connections to certain people in insurance companies that will provide you fantastic deals!! THANK GOD for Hutchinson!! Wor your ride! He is also has connections to certain people in insurance companies that will provide you fantastic deals!! THANK GOD for Hutchinson!! Work with him ! WORK WITH HIM! More
by Grape626
February 24, 2021
Excellent customer service, gracias Miguel por toda la ayuda, tuvimos unos inconvenientes con nuestro modelo 2020 Camry y nos ayudaron a cambiar a un 2021. ayuda, tuvimos unos inconvenientes con nuestro modelo 2020 Camry y nos ayudaron a cambiar a un 2021. More
by Aureliobarber05
Employees Worked With
John Gliem, Miguel Perez
February 23, 2021
Really liked the experience, will be coming here for all my cars for the future. I really liked the way Leon Poole worked with me my cars for the future. I really liked the way Leon Poole worked with me More
by Marquellgilles
February 23, 2021
Mr. Malcolm is very professional, personable and caring. This is our third purchase from Mr. Malcolm. My daughter said she will not purchase a car from anyone else. This is our third purchase from Mr. Malcolm. My daughter said she will not purchase a car from anyone else. More
by bg
Employees Worked With
William Mason, Malcolm Redd
February 23, 2021
Great customer service. Mr. West went above and beyond to help us with the car deal and was great with communicating and making sure I got the features and deal I wanted. help us with the car deal and was great with communicating and making sure I got the features and deal I wanted. More
by Hetapatel200
Employees Worked With
Fran West
February 22, 2021
Just amazing ! Wonderful and over all satisfying experience with Miguel! He goes above and beyond to help and make sure you understand all through the process of buying my vehicle. Tony thank you f experience with Miguel! He goes above and beyond to help and make sure you understand all through the process of buying my vehicle. Tony thank you for the great service as well! Highly recommend !! See Miguel for great customer ! He has amazing personality and spirit. Thank you again for helping me and my husband buy out 2021 Tacoma ! More
by Silvia ramos
Employees Worked With
Miguel Perez
