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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,620 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,620 reviews

February 22, 2021

Just amazing ! Wonderful and over all satisfying experience with Miguel! He goes above and beyond to help and make sure you understand all through the process of buying my vehicle. Tony thank you f More

by Silvia ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Feb 24, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Silvia Ramos! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2021

Gracias Miguel muy agradecidos con su trabajo 100 % recomendado, nos encantó nuestra nueva camioneta con garantía de por vida y cambio de aceite Gratis de por vida More

by Noel
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Feb 24, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Noel, we are very happy to have provided you with such a positive experience! Thanks again for your business! Take care!

February 22, 2021

Muchas gracias Miguel Pérez por toda la ayuda, altamente recomendado trabajar con este joven. También gracias a Neil por su ayuda y buen sentido de humor More

by Gustavocelisreyes
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Feb 24, 2021 -

Jim Ellis Toyota of McDonough responded

Gustavocelisreyes, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 22, 2021

thank you miguel P for all you amazing customer service. Keep up the great work and great spirit! Gracias por su ayuda y buena perdonalidad sobre todo su paciencia para explicar todo. More

by Lorena preciado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Feb 24, 2021 -

Jim Ellis Toyota of McDonough responded

Lorena Preciado, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 21, 2021

Leon was amazing! He made sure we had what we wanted and that we left in it happy & knowledgeable of the car. I feel like I know how to use all the amazing features! He also supports led our business bombsh More

by Dainacressman92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon moore, Malcolm Redd
Feb 22, 2021 -

Jim Ellis Toyota of McDonough responded

Dainacressman92, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 20, 2021

Let me first say I've had many cars but this by far the best experience that I've ever had from start to finish. Mr. Poole was extraordinary with his customer service skills and honest about any info we ne More

by jortoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Jones
Feb 22, 2021 -

Jim Ellis Toyota of McDonough responded

Jortoria, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

February 20, 2021

I had a great experience working with Myles. He was vary helpful and understanding and was able to get me the car that I wanted. I appreciate all his hard work to get two deals done. More

by Alexzandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Payne
Feb 22, 2021 -

Jim Ellis Toyota of McDonough responded

Alexzandrea, we are so happy to read such a great review about Jim Ellis Toyota of McDonough! Please let us know if there is ever anything else we can do for you! Safe travels!

February 20, 2021

Thanks Neil for all the help, you've been helping my family for over 10 years and this is my second vehicle from him, love the service and we've always bought our vehicle at Toyota of McDonough, also th More

by Nazarethday
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Feb 22, 2021 -

Jim Ellis Toyota of McDonough responded

Nazarethday, thank you for your kind words and congratulations on your new vehicle! We hope to see you soon!

February 19, 2021

Thanks Miguel for your kind help, love our Toyota Avalon Hybrid, Me and my family really like the dealership and it’s amenities that it offers! More

by Edou292
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Feb 20, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Edou292! Thanks again for the positive feedback, and we hope that you have a great day!

February 19, 2021

The initial sales/negotiating process was great. Malcolm and Lacy gave me a fair deal and were able to work with me throughout. 5 stars for them. Unfortunately, I left the dealership feeling sick to my s More

by Sam
Recommend Dealer
Yes
Employees Worked With
Malcolm Redd
Feb 22, 2021 -

Jim Ellis Toyota of McDonough responded

Sam, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (770) 651-0802 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

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