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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,620 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,620 reviews

February 19, 2021

Ahmad is awesome! He is a very genuine person who helped me get my dream car. He is very friendly and outgoing. I would recommend going to ahmad! More

by lechelleluckie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Lechelleluckie! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2021

Myles is a courteous person. He has good attitude. He treated me with respect. He earned my business. I will buy next car from him More

by Aminmanoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Payne
Feb 20, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs.

Feb 20, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs.

February 18, 2021

Jessie B Gladys took a very good care of me today in getting my new Toyota rav4 2021.o say a very big thanks to her. More

by Emmanuel
Recommend Dealer
Yes
Employees Worked With
Jessie Gladys
Feb 20, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Emmanuel! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

February 18, 2021

We love Hudson great customer service and very attentive and helpful will most definitely recommend him for future service we will be back soon thank you More

by Latoshalaconwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

Jim Ellis Toyota of McDonough responded

Latoshalaconwatson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2021

Awesome Experience... Nothing short of amazing .....I can on the lot it was freezing cold outside I didn’t have to find Hudson he came out in the cold and located me . I am supper excited about the warranty More

by Slhightower2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Slhightower2! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2021

Neil Williams was the best agent I’ve had in my car buying experience. He literally went above and beyond to make sure that we were well taken care of. I will most definitely continue to buy my cars fr More

by lakeisathomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the positive feedback, and we hope that you have a great day!

February 15, 2021

Mr Ahmad got my first car and now my second car. The BEST at Toyota hands down! Thank you so much for all you do! Thank you Javon for my connected service! More

by jazzmyn97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, Jazzmyn97! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

February 15, 2021

Mr. Ahmad is da best! He is professional, knowledgeable, sensitive to my situation, and ethical. This is my fourth purchase with Ahmad, at this point we are family! Thank you Javon for my connected service More

by MASONANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, Masonangie! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

February 15, 2021

It was a great experience to purchase the car. Especially, I deeply appreciate very professional dealer, Tommy Lancaster. He was very diligent and very communicative. Even, he sacrificed his time More

by Ybmose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Lancaster
Feb 17, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Ybmose! We look forward to your next visit! Take care!

February 15, 2021

This is our third car with Neil. Great service here, great prices, we don't plan to ever go anywhere else! Thanks so much for everything. Thank you Javon for my connected service. More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, Janice! We appreciate your continued business with us, and we're looking forward to your next visit! We hope to see you soon!

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