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Jim Ellis Toyota of McDonough
McDonough, GA
8,871 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,871 reviews
March 15, 2021
Thanks Neil and Miguel for all the help getting my new car and helping with my phone so I can be better connected with my new Toyota with all the lifetime benefits car and helping with my phone so I can be better connected with my new Toyota with all the lifetime benefits More
by Lanitaslaughter
March 15, 2021
My experience with Mr. Ahmad was enjoyable to say the least. The transaction and the transition from old to new was smooth. Great job. Thank you Javon harris for doing my connected service. least. The transaction and the transition from old to new was smooth. Great job. Thank you Javon harris for doing my connected service. More
by neverwouldhavemadeit
March 15, 2021
Great customer service. very respectful. Takes his time on explaining things and breaks it down to where you can understand everything. Dresses nice and is very Professional. on explaining things and breaks it down to where you can understand everything. Dresses nice and is very Professional. More
by Kenneth Bentley
Employees Worked With
March 14, 2021
I had a wonderful experience at Toyota. Malcolm Redd was very helpful and he had great customer service. I would recommend him to my family and friends. very helpful and he had great customer service. I would recommend him to my family and friends. More
by Cellis7878
Employees Worked With
Malcolm Redd
March 14, 2021
Rose Bishop was amazing! She is honest and straight forward. She answered the questions I had with expertise. She let me test drive all the vehicles that I wanted. Mr. Mason from finance was awesome as forward. She answered the questions I had with expertise. She let me test drive all the vehicles that I wanted. Mr. Mason from finance was awesome as well. Great team! More
by Laura Clark
March 14, 2021
Javon was a pleasure to do business with. He is very professional and has a great personality. Would refer him to anyone looking to get a new Toyota. professional and has a great personality. Would refer him to anyone looking to get a new Toyota. More
by Atsmomin
March 13, 2021
Miguel was great to work with. My wife absolutely loves her new Tacoma. Thanks to the entire team at Jim Ellis Toyota in McDonough and especially Miguel! her new Tacoma. Thanks to the entire team at Jim Ellis Toyota in McDonough and especially Miguel! More
by Lark
March 13, 2021
Easy and good customer service! I appreciate Raymond and Mr. Ahmad Ali for always helping with my service needs. They are the best!! 10 stars Mr. Ahmad Ali for always helping with my service needs. They are the best!! 10 stars More
by MALLORYROBERTS80
Verified CustomerMarch 13, 2021
Jeff and Kevin were outstanding people that helped me through the process of buying my first vehicle. I would definitely do business with them again through the process of buying my first vehicle. I would definitely do business with them again More
by Jbow85
Employees Worked With
Kevin , Jeff Davenport
March 13, 2021
I didn't have an appointment ,but came in anyway and was surprise to find a very friendly service Manager by the name of Cecilia Thompson, she gets 5 stars surprise to find a very friendly service Manager by the name of Cecilia Thompson, she gets 5 stars More
by LLWINATL
Employees Worked With
Cecilia Thompson
