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Jim Ellis Toyota of McDonough
McDonough, GA
8,859 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,859 reviews
March 12, 2021
I would give 4-stars, but my car didn't get a quick wash and there was oil above me door handle. Got me out in an hour, in the past was 2-2.5 hours.. and there was oil above me door handle. Got me out in an hour, in the past was 2-2.5 hours.. More
by CHAD.PARKER
Verified CustomerEmployees Worked With
Meagan Thackston
March 12, 2021
Setting on paper working talking to other employees about everything but business and talking about ordering lunch instead of getting my paperwork no service paperwork everything but business and talking about ordering lunch instead of getting my paperwork no service paperwork More
by Rads523
Employees Worked With
March 12, 2021
Tommy was very patient with me during the process. He took the time to explain everything to me. I would definitely recommend him to others. took the time to explain everything to me. I would definitely recommend him to others. More
by Brandon J
March 11, 2021
Hudson was such a pleasure to work with and I can’t thank him enough for all his help! He helped me get exactly what I was looking for! him enough for all his help! He helped me get exactly what I was looking for! More
by D.bassano855
Employees Worked With
March 11, 2021
Mr Ahmad offered me a great deal today on a 2021 Toyota Tacoma and was very cool and easy to work with. He delivered excellent customer service and added additional services with no hassle.Thank you Javon Tacoma and was very cool and easy to work with. He delivered excellent customer service and added additional services with no hassle.Thank you Javon Harris for doing my connected service. More
by dexcw
March 11, 2021
I went in for my 5000 mile maintenance, with no appointment, and I was in and out in less than an hour. Quick, friendly, and professional service. appointment, and I was in and out in less than an hour. Quick, friendly, and professional service. More
by ROLLAINM
Employees Worked With
Cecelia Thompson
March 11, 2021
Leon is a great sales person! He made my experience amazing being that it was my first time purchasing a car. Would definitely come back amazing being that it was my first time purchasing a car. Would definitely come back More
by Brandon J
March 11, 2021
Jay was great and very knowledgeable on the car buying process! Can’t wait to drive my new car! Thank you Jay for amazing service. process! Can’t wait to drive my new car! Thank you Jay for amazing service. More
by Kaitlinhosey
March 09, 2021
The staff were very nice and the work was done faster than I thought it would be. I didn't buy my car here, but will come back for servicing and if I buy another I will come here than I thought it would be. I didn't buy my car here, but will come back for servicing and if I buy another I will come here More
by DKEITH15
Employees Worked With
March 09, 2021
I appreciate the time Hudson spent with me and trying to make a mad decision. He truly is a no pressure sales man. I highly recommend him make a mad decision. He truly is a no pressure sales man. I highly recommend him More
by fbkinard
Employees Worked With
