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Jim Ellis Toyota of McDonough
McDonough, GA
8,853 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,853 reviews
October 10, 2020
Malcolm Redd is an exceptional salesman, I am so glad he came approached us. My daughter drove off in the car that makes her smile, thank you so much Malcolm. For those looking to purchase a car at Jim Elli came approached us. My daughter drove off in the car that makes her smile, thank you so much Malcolm. For those looking to purchase a car at Jim Ellis Toyota in Mcdonough, ask for Malcolm Redd. More
by kdarshel
Employees Worked With
Malcolm Redd
October 10, 2020
Everything about this dealership was perfect! From the moment I walked in, to when they gave us lunch!! Mr. Ahmad and Felix was on point with assisting me on trading my 2019 corolla into a brand new 2021 moment I walked in, to when they gave us lunch!! Mr. Ahmad and Felix was on point with assisting me on trading my 2019 corolla into a brand new 2021 corolla. Everyone was super sweet and knowledgeable about everything. Thank you Toyota of McDonough!!!! More
by ajscurry
October 10, 2020
Mr.AHMAD ALI and Mr. Felix they are some good people . The service was excellent and they offer a good program when you buy a new car loaded with a lifetime warrant. I will recommend my family and friends The service was excellent and they offer a good program when you buy a new car loaded with a lifetime warrant. I will recommend my family and friends here at Jim Ellis toyota. More
by michelle118128
October 10, 2020
Thank you Miguel Perez helping and selling us 2020 Rav4. Best price and fast friendly service 👍! I highly recommend it.! Please come and see Miguel Perez! Best price and fast friendly service 👍! I highly recommend it.! Please come and see Miguel Perez! More
by tqn18
October 09, 2020
I don't like going to dealers to buy a car, because it feels like you are been put no a stick, But working with Mr. Ahmad Ali was fun and I was made to feel at home, He is an excellent person and a great feels like you are been put no a stick, But working with Mr. Ahmad Ali was fun and I was made to feel at home, He is an excellent person and a great salespersons Thanks Rovetta Albrittion More
by vetta
October 08, 2020
Ahmad Ali was a excellent salesperson and was very helpful with my sale on my new vehicle. Ahmad was awesome. I will refer him to all my friends helpful with my sale on my new vehicle. Ahmad was awesome. I will refer him to all my friends More
by tina2035
October 08, 2020
I'm very happy with my car...my wofe she love it...the Salesman Ahmad Ali...so man.he very very friendly and help .thanks Salesman Ahmad Ali...so man.he very very friendly and help .thanks More
by thangvunguyen1906
October 06, 2020
Mr Franchot West is the best consultant I have ever had the please to deal with. He was polite and patient with us. I would recommend him with any sales need you need. the please to deal with. He was polite and patient with us. I would recommend him with any sales need you need. More
by kitawhipple
Employees Worked With
Fran West
October 06, 2020
Awesome salesman! Franchot West went over and beyond to get me into the car of my dreams! I would refer him to anyone I know looking to purchase a vehicle. get me into the car of my dreams! I would refer him to anyone I know looking to purchase a vehicle. More
by Tmwheatley4
Employees Worked With
William Mason, Fran West
October 05, 2020
Worst customer service ever. We have been with Toyota for about 15 months and have received nothing but horrible service along with false information once we purchased nothing promised was fulfilled. Ahmad d about 15 months and have received nothing but horrible service along with false information once we purchased nothing promised was fulfilled. Ahmad didn't do any leg work nor go the extra mile to ensure we got what we wanted, We will not be furthering business with toyota nor sending business their way.. WORSE dealership EVER. More
by denise.clemmons
