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Jim Ellis Toyota of McDonough
McDonough, GA
7,805 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 20 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 7,805 reviews
November 30, 2019
Service I brought my van in for service and was greeted by Raymond with friendly smile and he helped me complete my service. He made everything go very smoot I brought my van in for service and was greeted by Raymond with friendly smile and he helped me complete my service. He made everything go very smoothly and in a timely manner. More
by mercy
Verified CustomerEmployees Worked With
Helpful November 30, 2019
Very good at customer service Got my car in and out promptly and very quickly. Very friendly. Oscar was so nice and I will return to him when I go back for service there. Also Neil Got my car in and out promptly and very quickly. Very friendly. Oscar was so nice and I will return to him when I go back for service there. Also Neil Williams was very nice while I waited and accommodated me on our new purchase of a 2019 Prius that we purchased two days after I spoke to home while waiting on my service to be done. More
by cathypetty5
November 29, 2019
Service Raymond worked me on without an appointment with no issues. I was greatly pleased and will return for future service for my Tacoma. Nice job, Jim Elli Raymond worked me on without an appointment with no issues. I was greatly pleased and will return for future service for my Tacoma. Nice job, Jim Ellis Toyota. More
by jcorder2000
Employees Worked With
November 29, 2019
Excellent Service Very pleased with the service I received. The salesperson was very responsive to my needs. His follow up was both timely and informative. Everyone Very pleased with the service I received. The salesperson was very responsive to my needs. His follow up was both timely and informative. Everyone was very helpful and personable but Ahmad was particularly attentive. Thanks everyone for making a big decision easy. More
by billardfm33
November 29, 2019
It was a very fast clean nice and professional place they were timely knew what they where talking about and got me in ans out I am very pleased with my choice were timely knew what they where talking about and got me in ans out I am very pleased with my choice More
by crispydeadclown
Employees Worked With
Miguel Perez
November 28, 2019
Courteous staff makes a difference. Didn’t want to be there but the courteous staff makes a big difference. Clean facility as well, plenty of cars and trucks to look at while there. Didn’t want to be there but the courteous staff makes a big difference. Clean facility as well, plenty of cars and trucks to look at while there. More
by slafka
Employees Worked With
Willie, I’ve known Willie since the days at Legacy Ford., Dana Hull
November 28, 2019
Shady business practices! Took my 2001 vehicle there for a Diagnostic. They came back to me with over $4,300.00 in repairs. Took the vehicle to my reliable mechanic who looked Took my 2001 vehicle there for a Diagnostic. They came back to me with over $4,300.00 in repairs. Took the vehicle to my reliable mechanic who looked at the repair sheet and told me that those so called need to fix items are not true! One of them were my wiper blazes and which I myself knew that it was false. So always get a second opinion! Shame on this Stealership!!!🤦🏽♂️ More
by GREGBROWN59
Employees Worked With
November 28, 2019
Service Great service. Parts had to be ordered but were in the next day. Needed two sensors for my Toyota Highlander sport SUV. Oscar Johnson was excellent. Great service. Parts had to be ordered but were in the next day. Needed two sensors for my Toyota Highlander sport SUV. Oscar Johnson was excellent. More
by norris.humphrey
Employees Worked With
November 27, 2019
Friendly, great customer service Customer service was great. Everyone was friendly and helpful. Just bought my Sequoia back in August so this was my first time using the service cente Customer service was great. Everyone was friendly and helpful. Just bought my Sequoia back in August so this was my first time using the service center. I scheduled my appointment online and it was easy. I had my oil changed and tires rotated. Prices were fair, will definitely use them again. More
by spud79ola
Employees Worked With
Amanda Cambron
November 27, 2019
Luis is Phenomenal! This dealership is fabulous. Luis was very helpful from the first time we spoke. I am now signing on a New vehicle and couldn't be happier with the se This dealership is fabulous. Luis was very helpful from the first time we spoke. I am now signing on a New vehicle and couldn't be happier with the service here. More
by crtolson
