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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,728 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,728 reviews

April 22, 2020

Great service! Everything was good, and made buying and easy process,and making sure that I was satisfy with my purchase, and worked with me through the entire prose More

by barb_tshidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harby Santos, Daniel Feliciano
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.

April 22, 2020

I have visited the service department many times for routine maintenance as well as tire problems. The staff have always been a pleasure to work with. More

by KSMITH9989
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

April 22, 2020

GREAT. everything was great, very nice and professional and willing to help. really cared about making sure you were satisfied with your purchase. would defi More

by bmcculley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

April 21, 2020

Very good courtesy service as soon you drive in to have your vehicle service and get check in. I was told 1.5hr waiting period. More

by johnmjennings
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

April 20, 2020

Leon is the best, treats me like a queen, very customer-oriented. Always willing to help or answer questions. Very knowledgeable about my Camry 2019. More

by Shadow
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

April 20, 2020

Jim Ellis Service Rocks The difference in the JIm Ellis dealership and others is obvious from the time you pull into the service line. The employees are all friendly and kno More

by 2018 Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

April 20, 2020

Raymond persaud provided excellent service! He takes the time to give you a good overview regarding your vehicle. Raymond also keep you in the loop while your vehicle is being serviced. More

by calvinljackson4
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

April 20, 2020

Great Customer Service!! Although we are going through trying times right now, there are still essential things that need to get done (i.e. car maintenance). I love the way t More

by ag_daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

April 20, 2020

Very professional and home welcoming , my car dealer they was amazing and let me feel like family . I will recommend anyone to them a billion time . More

by Richelle Nelson
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

April 19, 2020

Gerald was great. No pressure and very knowledgeable about Toyota products. Would absolutely use him again and the Jim Ellis team again. Gerald was a pleasure to deal with in the transaction. He lis More

by Grk245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

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