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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,664 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,664 reviews

March 02, 2020

excellent purchase experience of used 2014 tacoma an extremely positive and i must admit unexpected experience. i'm convinced that a major reason for that statement in this particular purchase transac More

by robodell62
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano, John Gliem
Mar 11, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

March 02, 2020

Jim Ellis Toyota of McDonough excellence We have been die hard Toyota customers for years. We are now Jim Ellis Toyota of McDonough die hard fans. From the purchase to service they have bee More

by allen.hejazinia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford, William Mason, John Gliem
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for allowing me to serve you. Helping you makes everything better. Thank you, and I'm here whenever you need me.

March 02, 2020

Everyone was extremely helpful and knowledgeable about the vehicles. Very friendly and comfortable environment. The whole experience was enjoyable and we were very satisfied with every aspect of our visit More

by brettkempton14
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terrell Lee
Mar 11, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

March 02, 2020

TOYOTA Jeromy was very helpful with our new purchase, professional with how he handled himself, and very knowledgeable with getting us all set-up. Thank You More

by CHARITY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Feliciano, Jeromy Jones
Mar 11, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

March 02, 2020

Let me start by saying javon was the perfect salesman. After I walked the lot for 30 minutes without any assistance from a salesman. He got me exactly what I wanted. He couldn't believe I hadn't been help More

by kimberlyclark975
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jovan Roseboro
Mar 11, 2020 -

Jim Ellis Toyota of McDonough responded

From the bottom of my heart, I appreciate you giving me an opportunity to earn your business. Whether it's the first, or one of many vehicles you've purchased from me; I sincerely hope that I've delivered one of the best car-buying experiences of your life. If at anytime you need me, give me a call at (910) 317-5000. Be Blessed

March 02, 2020

The service at Jim Ellis was nothing short of amazing!! Everyone was so nice and attentive. The whole staff made sure we had everything we needed! I’m telling everyone i know to go to Jim Ellis!! More

by ccmartin
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

March 02, 2020

Jim Ellis Toyota by far is the BEST dealership I have ever step foot in! I’d been to 3 dealerships that day and knew what I was looking for, but couldn’t get the service I expected or the deal to work fo More

by Ms. Currie
Recommend Dealer
Yes
Employees Worked With
Other Employees : William Mason, Jovan Roseboro
Mar 11, 2020 -

Jim Ellis Toyota of McDonough responded

From the bottom of my heart, I appreciate you giving me an opportunity to earn your business. Whether it's the first, or one of many vehicles you've purchased from me; I sincerely hope that I've delivered one of the best car-buying experiences of your life. If at anytime you need me, give me a call at (910) 317-5000. Be Blessed

March 02, 2020

My Dealer was very professional. Also he knew everything about each car he took me to look at. Also he was very helpful when it came down to finance. Gerald Hopkins is the best Dealer Ever. More

by Roc
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

March 02, 2020

Amanda is always super helpful and gets my car in and out with ease. Our company has a good relationship with Jim Ellis and it appears that the buyout/merger has done nothing but good for the store. More

by hunter.crigler
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 01, 2020

Thanks Miguel for all the help, really liked the no pressure approach and the dealership, congrats to Jim Ellia Toyota of McDonough for having a salesman like Miguel More

by Rleve96526
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!

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