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Jim Ellis Toyota of McDonough
McDonough, GA
8,659 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,659 reviews
February 17, 2020
Easy Purchase Received fast quote via email from Gary Price was fair Tim with the management team to sign final paperwork was a pleasure to do work with Received fast quote via email from Gary Price was fair Tim with the management team to sign final paperwork was a pleasure to do work with More
by sbaker10
Verified Customer
February 17, 2020
Love Jim Ellis Toyota always great service experience. Having appointment they didn't honor the appointment. Doesn't matter what time my appointment is they get me in and out. Having appointment they didn't honor the appointment. Doesn't matter what time my appointment is they get me in and out. More
by arnettmecc
February 17, 2020
First car I ever bought and it was easy and fast ! Thanks to Leon ! Coming next year for a new car. Outstanding customer service and caring. to Leon ! Coming next year for a new car. Outstanding customer service and caring. More
by Cristopher Alicano
February 16, 2020
Susan and Jovan at this location were very professional, hospitable, and friendly. They made us feel like home. They were caring and very knowledgeable.The finance guy Tim also gave us great advice and opti hospitable, and friendly. They made us feel like home. They were caring and very knowledgeable.The finance guy Tim also gave us great advice and options.we love the team work here and were beyond satisfied, we will refer our friends to this dealership because of the experience we had yesterday and because of these guys .I really love my 2019 honda Accord already. Thanks, Betty More
by bttazen
Employees Worked With
Susan Crawford, Jovan Roseboro
February 16, 2020
Gerald Hopkins was a great salesman to deal with. He was honest and worked with us. Will definitely recommend Gerald and Jim Ellis toyota of Mcdonnough honest and worked with us. Will definitely recommend Gerald and Jim Ellis toyota of Mcdonnough More
by Heydecker
Employees Worked With
Gerald Hopkins
February 15, 2020
I had a great experience and great customer service from David Washington. Their very transparent.I felt at home.Thank you so much David for all your hard work. David Washington. Their very transparent.I felt at home.Thank you so much David for all your hard work. More
by Patrinadillard
Employees Worked With
February 15, 2020
The best person and seller will be able to get the job done for me I will send my family and my friends to see him done for me I will send my family and my friends to see him More
by fonzie.phan
February 14, 2020
Fast and friendly The staff greeted me as I pulled up; Noah was quick to get me in the system and keep me posted as work progressed. In and out in less than an hour...a The staff greeted me as I pulled up; Noah was quick to get me in the system and keep me posted as work progressed. In and out in less than an hour...awesome. More
by wsmith6
Employees Worked With
Noah Peacock
February 14, 2020
Thanks Jim Ellis Toyota of McDonough, Miguel Perez and Tim Hackney for helping us get the truck we wanted with lifetime Powertrain and lifetime oil changes. Tim Hackney for helping us get the truck we wanted with lifetime Powertrain and lifetime oil changes. More
by Ty lim
Employees Worked With
Tim Hackney, Miguel Perez
February 14, 2020
My husband and I had the most exceptional Valentine’s Day experience at Jim Ellis Toyota of McDonough! Susan Crawford was our sales and leasing consultant and she went above and beyond our expectations! Susa experience at Jim Ellis Toyota of McDonough! Susan Crawford was our sales and leasing consultant and she went above and beyond our expectations! Susan listened intently to our wants and needs, she is the definition of great customer service! We will definitely come back to Jim Ellis Toyota of McDonough to see Susan again! More
by Ebony
