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Jim Ellis Toyota of McDonough
McDonough, GA
8,657 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,657 reviews
February 13, 2020
Raymond is the man. The prices at this dealership are notably more expensive then others; but Raymond's customer service makes up for it. Had an 2006 Toyota Camry and he helped explain visual inspection notably more expensive then others; but Raymond's customer service makes up for it. Had an 2006 Toyota Camry and he helped explain visual inspection elements as we were at my car looking at it. More
by yonuncasabia6
Verified CustomerEmployees Worked With
Raymond Persaud
February 12, 2020
They helped tremendously finding the right car at a great deal! Highly recommend Leon Poole as he did everything he could to help make purchasing my vehicle a great one! deal! Highly recommend Leon Poole as he did everything he could to help make purchasing my vehicle a great one! More
by vanessa buitrago
Employees Worked With
February 12, 2020
I am always treated like family with your people and it makes me very happy. I always keep my Camry’s service appointments, too, and live dealing with the same people. makes me very happy. I always keep my Camry’s service appointments, too, and live dealing with the same people. More
by Ssdrk5
February 12, 2020
New car and great service! My mom and I worked with Gerald Hopkins in our search for a Rav 4. He was so helpful, funny and accommodating - it was a smooth and fun process! Tha My mom and I worked with Gerald Hopkins in our search for a Rav 4. He was so helpful, funny and accommodating - it was a smooth and fun process! Thanks Gerald! We worked with Tim Hackney on finances and he was so helpful and made the process simple and quick - thank you, Tim! I would definitely recommend this dealership, not only for the folks who work there, but they give FREE LIFETIME OIL CHANGES! Thanks again! More
by thatgirltrish
Employees Worked With
Gerald Hopkins, Tim Hackney
February 12, 2020
Very nice folks, we knew what we were looking for before we went there but they seemed more than willing to help us make our decision. Second vehicle we purchased at that dealer. Great job! we went there but they seemed more than willing to help us make our decision. Second vehicle we purchased at that dealer. Great job! More
by pauljohnson1929
February 12, 2020
Rep was very helpful and has amazing customer service. Definitely do recommend my friends and family to come and have there service done here. Just amazing!! Definitely do recommend my friends and family to come and have there service done here. Just amazing!! More
by Nicole.matias95
Employees Worked With
Dana Hull
February 12, 2020
Meagan did an excellent job and kept me informed during my visit! I greatly appreciate the communication and service I experienced! Thank you! I will be back! my visit! I greatly appreciate the communication and service I experienced! Thank you! I will be back! More
by tm32023
Employees Worked With
Meagan Thackston
February 11, 2020
Jim Ellis Toyota is a better place because of Javon Roseboro. He is the reason I walked out feeling ecstatic about my purchase. He took very good care of me.I love my 2020 Rav 4 Limited. Roseboro. He is the reason I walked out feeling ecstatic about my purchase. He took very good care of me.I love my 2020 Rav 4 Limited. More
by MB
Employees Worked With
Other Employees :
Jovan Roseboro was my sales person and the reason I came to this dealership. 5 star rating!! Thank you Jovan!! , Tim Hackney, Daniel Feliciano
February 11, 2020
Jim Ellis Toyota. Best buying experience for a car. Thanks Miguel and Derrick! I so appreciated the friendly demeanor and the diligence you took to help us get the perfect car for our Family. Thanks Miguel and Derrick! I so appreciated the friendly demeanor and the diligence you took to help us get the perfect car for our Family. More
by Anastasia.johnson
Employees Worked With
Miguel Perez
February 11, 2020
We really enjoyed our sales person he was very nice and he made sure we got a truck that was his main concern that we got what we came for Thank you so much MR.Hopkins. he made sure we got a truck that was his main concern that we got what we came for Thank you so much MR.Hopkins. More
by patriciaprettylady
Employees Worked With
Gerald Hopkins
