Jim Ellis Toyota of McDonough

I had my car towed to Jim Ellis due to a flat tire. Raymond provided excellent customer service. My tire was patched with no further problems. Raymond provided excellent customer service. My tire was patched with no further problems. More

Better than expected Arrival was nice, and time to counter was fast. Waiting area is clean with space to sit/work etc. you got coffee and if you have the kids they have an Arrival was nice, and time to counter was fast. Waiting area is clean with space to sit/work etc. you got coffee and if you have the kids they have an area for them as well. More

Great Staff Mr. Leon Poole had an excellent attitude since the moment we approached the lot, and even though we came in hesitant on negotiating where we had left Mr. Leon Poole had an excellent attitude since the moment we approached the lot, and even though we came in hesitant on negotiating where we had left off on the previous visit he made us feel comfortable, and went out of his way to make it a great experience. All the staff we worked with made us feel they were getting us the best deal. Mr. Daniel Feliciano did an excellent job in explaining everything and answering our questions and never made us feel rushed even though it was late in the day. Mr. Greg Webster really took care of us and we really appreciate it. Mr. Miguel Perez called me several times to offer me deals and that really made me think of Toyota when it came down to buying a car. Mr. Fazal Sher did an excellent job with us in the beginning negotiation and he definitely made us come back in. The whole staff took care of us. More

The vehicle that I selected wasn’t on the Lott. Michael was great about keeping me informed about my vehicle delivery. I’m glad we worked with him and we are very pleased with service. was great about keeping me informed about my vehicle delivery. I’m glad we worked with him and we are very pleased with service. More

Thanks Leon @ Jim Ellis Toyota In McDonough! You made It happen! He made everything super easy and he didn’t give up on making sure I drove Off the lot in my brand new 2020 Toyota Corolla! happen! He made everything super easy and he didn’t give up on making sure I drove Off the lot in my brand new 2020 Toyota Corolla! More

Efficient and and friendly service. Raymond’s customer service is outstanding. He greets you with a smile and provides thorough explanations of services required. Raymond arranged a rid Raymond’s customer service is outstanding. He greets you with a smile and provides thorough explanations of services required. Raymond arranged a ride home for me and my husband, because of the number of services ahead of us. More

Thank you Amanda for helping us with my Prius, you are a nice person and make us want to come back to this dealer again. Thanks again Amanda. nice person and make us want to come back to this dealer again. Thanks again Amanda. More

It was the best experience I’ve had at a car dealer. The people were straight up you can’t ask for more than that. people were straight up you can’t ask for more than that. More

I went into this dealership with a negative attitude. Not from this dealership itself just from other dealerships before. My negative attitude changed to positive and ended up buying the wife a car she Not from this dealership itself just from other dealerships before. My negative attitude changed to positive and ended up buying the wife a car she wanted. Thanks. More

Recall Service My service advisor, Raymond gave me a good impression from the beginning. Raymond offered me a rental knowing my vehicle wouldn't be ready. And commun My service advisor, Raymond gave me a good impression from the beginning. Raymond offered me a rental knowing my vehicle wouldn't be ready. And communicated about what was going on with my vehicle. More