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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,676 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,676 reviews

December 31, 2019

Excellent service I recommend this dealership to anyone who needs a car excellent service anyone who needs a car should come to this dealership . I love the car I have More

by jeanmary.a88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hoe, Daniel Feliciano
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

December 31, 2019

Great Leon was amazing. Very respectful, given I tend to be a spitfire. Only issue was time. Wish it wouldn’t have taken so long. That was the management si More

by aknok
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Positive feedback is what I strive for. Thank you for the great review. I look forward to seeing you again soon and be sure to refer all your friends and family to me! Thank you again

December 30, 2019

We are pleased with the service here. We went to two dealerships prior to coming here. This experience was by far the best. Michael and Tim were wonderful! Thank you for my new Rav 4 we got a great deal More

by True0621
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to help you with your vehicle purchase. Your positive feedback is appreciated! Please be sure to refer your friends and family to me.

December 30, 2019

review service was great, Milton was excellent and professional through the whole process. If I needed clarification he went to hos managers and got the an More

by TRACY.BURTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you was my pleasure. I look forward to seeing you in the near future. Refer all your friends and family to me.

December 30, 2019

Obtaining a new vehicle I had a wonderful time buying my new vehicle. Susan Crawford was excellent! She knew her product and really was instrumental in getting me a vehicle t More

by jemarko79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for allowing me to serve you. Helping you makes everything better. Thank you, and I'm here whenever you need me.

December 30, 2019

Great Customer Relations! I purchased my second vehicle and felt like I was treated great!everyone was pulling for me in my purchase and I appreciate the time spent on processi More

by blamarking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

December 30, 2019

appointment was on time and very professional service Very friendly and professional! work done in a timely manner and it sure was nice to get a free ride home while work was being completed. we will be More

by sahlbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 30, 2019

Excellent I had an excellent experience here at Jim Ellis Toyota of McDonough. They were very helpful, and easy to work with. I highly recommend this dealership More

by orcalynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Feliciano, Caswell Walker
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

I just want to take the time out to say thank you for the wonderful review that you give me.

December 28, 2019

First new car purchase , Great Deal from the best ! Went with my wife to get our first car Harby Santos greeted us and was very knowledgeable. I had no idea i could drive out with a brand new 2019 Toyot More

by DIANARODRIGUEZ19882020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harby Santos
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.

December 28, 2019

Compre mi primer carro nueve de Harby Santos! Estaba Buscando carros usados por semanas y despues de hablar con Harby Santos. Compre un Camry 2019 Nuevo! el me dio el mejor precio y el mejor serv More

by stevenbaez739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harby Santos
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.

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