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Jim Ellis Toyota of McDonough
McDonough, GA
8,676 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,676 reviews
December 28, 2019
Miguel is an awesome sales consultant. He took me on a tour of service area. He also mentioned customer appreciation dinner on January 23,2019. I am Impressed with all the incentives and customer apprecia tour of service area. He also mentioned customer appreciation dinner on January 23,2019. I am Impressed with all the incentives and customer appreciation here. More
by rcoachman
Employees Worked With
William Mason, Miguel Perez
December 28, 2019
Tacoma & 4-Runner I would first like to acknowledge my salesman, David Washington. My fiance and I both purchased a vehicle from him in the same night. He was polite, h I would first like to acknowledge my salesman, David Washington. My fiance and I both purchased a vehicle from him in the same night. He was polite, honest, and not in the least bit pushy. He was awesome. Amber & Scott More
by loveonce12
Verified CustomerEmployees Worked With
December 28, 2019
Thanks for everything, really like the lifetime power train warranty and lifetime oil change, it's a great offer from Jim Ellis Toyota of McDonough! train warranty and lifetime oil change, it's a great offer from Jim Ellis Toyota of McDonough! More
by Rakeldorph
December 28, 2019
Great experience ! I had such a great experience with Michael Green ! The whole team was great, especially the manager Greg! For my first car purchase I highly recommend I had such a great experience with Michael Green ! The whole team was great, especially the manager Greg! For my first car purchase I highly recommend the dealership! More
by Kaylajohnson2727
December 28, 2019
Awesome experience The sales representative was accommodating to our preferences. I was very satisfied with his professionalism. I would recommend Jim Ellis Toyota to f The sales representative was accommodating to our preferences. I was very satisfied with his professionalism. I would recommend Jim Ellis Toyota to friends and family. I believed that our purchase of this vehicle was a great choice. Michael Green helped us to decide on the most beneficial investment for our needs. Thanks for your services. More
by Celestinegrn
December 27, 2019
Great Service Every time I come here the service is timely and the staff is always friendly. They are very helpful with getting you a good deal too. Every time I come here the service is timely and the staff is always friendly. They are very helpful with getting you a good deal too. More
by briaunnaj
Employees Worked With
Daniel Feliciano
December 27, 2019
Thanks Miguel and Daniel for helping us, we enjoyed our buying experience here at Jim Ellis Toyota of Mcdonough. Got Lifetime Powertrain Coverage and lifetime oil changes for our highlander. buying experience here at Jim Ellis Toyota of Mcdonough. Got Lifetime Powertrain Coverage and lifetime oil changes for our highlander. More
by jlduke1981
Employees Worked With
Daniel Feliciano, Miguel Perez
December 27, 2019
Staff is unfriendly and unprofessional If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve se If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve seen the customer and customer has been waiting several minutes. You should not grab your cell phone to send a text, glance at and ignore the customer. “Yeah dude, I’m still standing here!” A simple acknowledgment such as “I’ll be with you in a moment” goes a long way. Not one but two staff members were unfriendly and unprofessional. The guy at the check in counter and the girl at the cashier. I did not work with these people, they were the ones on staff at pick up. More
by AG
Employees Worked With
December 27, 2019
Purchased my new 2020 Tacoma From Harby Came into Toyota in McDonough to look around at the vehicles and ended up buying a Tacoma from Harby. He was great and very knowledgeable. Came into Toyota in McDonough to look around at the vehicles and ended up buying a Tacoma from Harby. He was great and very knowledgeable. More
by Stephanie64
Employees Worked With
Harby Santos
