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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,672 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,672 reviews

December 23, 2019

Professional The team knows what it takes to stand out among the competition. Great customer service! Luis was knowlegable about the 4Runner. I also appreciated Ga More

by Levi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

December 21, 2019

Great service We went to other dealerships and they acted like they were too good to sell us anything. Here, we were welcomed in and treated with compleat respect. More

by tambaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

December 21, 2019

Gerald Hopkins is an exceptional Sales Professional. He is courteous, straight forward and down to earth. I would recommend him to anyone who wants a stress free buying experience. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Hopkins
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. It was my pleasure to assist you with the purchase of your vehicle. Please be sure to reach out if need anything in the future.

December 21, 2019

Authentic and Honest I've been in sales 15 years and I know when someone is trying to get over but not these guys. I had a great experience. Mr. Caswell Walker broke every More

by njb1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caswell Walker
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

I just want to take the time out to say thank you for the wonderful review that you give me.

December 20, 2019

awesome!!! Toyota at Mcdonough is Awesome. The customer service is excellent! The salesperson and service personnel were overall is good. There is coffee, water More

by tammargreeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Amanda Cambron
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

December 20, 2019

Was referred to Michael be a family member. He was everything they said. I’m very pleased he’s great to work with. Thank You More

by essence.howe
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to help you with your vehicle purchase. Your positive feedback is appreciated! Please be sure to refer your friends and family to me.

December 20, 2019

Wonderful Experience! This was the most WONDERFUL car buying experience ever! Our salesman Leon really listened to us and was able to provide a level of service that was EX More

by bbunni91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Positive feedback is what I strive for. Thank you for the great review. I look forward to seeing you again soon and be sure to refer all your friends and family to me! Thank you again

December 20, 2019

Amanda is the MVP Amanda is my hero .She ALWAYS saves the day. I enjoy the staff for the friendliness and the pristine waiting area for the service customers. Raymond i More

by Baryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 19, 2019

Bought a New Rav4!! Good people to deal with! Just be sure to check all paperwork and get all the forth coming information such as interest rate and length of terms. Whe More

by jamesmweeks43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

December 19, 2019

I am so happy that I chose Jim Ellis Toyota to buy my first car at! Miguel was incredibly helpful and made the experience so amazing. I highly recommend Jim Ellis Toyota to everyone! More

by emilyjones20
Recommend Dealer
Yes
Employees Worked With
Daniel Feliciano, Miguel Perez
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Hearing that you had great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!

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