
Jim Ellis Toyota of McDonough
McDonough, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,672 reviews
Great service Dana was very nice and explained everything well.. She was knowledgeable and pleasant to work with. She made it easy to complete the service appointme Dana was very nice and explained everything well.. She was knowledgeable and pleasant to work with. She made it easy to complete the service appointment, More
Awesome staff I have purchased 3 vehicles from this dealership. 2 when it was McDonough and this one thru Jim Ellis. Every experience has been great. Friendly and I have purchased 3 vehicles from this dealership. 2 when it was McDonough and this one thru Jim Ellis. Every experience has been great. Friendly and helpful staff. Sales dept and finance work well together. And Mr. Ellis himself was very friendly and professional. More
Pleasant experience The person I work with is very helpful answering questions I have and wait was pleasant. It was just regular service. I needed an extra key and she pr The person I work with is very helpful answering questions I have and wait was pleasant. It was just regular service. I needed an extra key and she priced one for me. Very helpful More
Excessive wait time Went in on a weekday at 10:00am. Was told the wait time was 2.5 hours which I couldn’t understand because there was not many cars. It took more than 3 Went in on a weekday at 10:00am. Was told the wait time was 2.5 hours which I couldn’t understand because there was not many cars. It took more than 3 hours for a oil change and tire rotation. I’ve waited less time on a much busier Saturday morning. The technician wasn’t very friendly. More
MD is a Jim Ellis customer for life So, to begin I usually don't go to dealerships for purchasing cars. By chance I stopped at Jim Ellis Toyota of McDonough just to look around. Gerald So, to begin I usually don't go to dealerships for purchasing cars. By chance I stopped at Jim Ellis Toyota of McDonough just to look around. Gerald Hopkins came out to greet me and right from the start made me feel welcome with no pressure. I told him I wasn't quite ready to purchase but I wanted to get info on both new and used Tacoma's. He gave me just enough info to answer my questions and said when I was ready to come back. A few weeks went by and I did go back to him and just as before, there was no pressure and I ended up buying a Toyota Tacoma. I am very happy with Gerald but also with the team at Jim Ellis. I will be back. More
Fast quick. Very good with service. Didn't take as long as I thought it would. Will come back for8 service. Keep up the good work. Pleased. Very good with service. Didn't take as long as I thought it would. Will come back for8 service. Keep up the good work. Pleased. More
Service Department Very please with how quick I was in and out. My experience was a good one. Customer service was great! Friendly staff. My car was ready when I was Very please with how quick I was in and out. My experience was a good one. Customer service was great! Friendly staff. My car was ready when I was told. More
Awesome service. They went out of their way to bring me the car for a test drive when I wasn’t sure if I’d make it to the dealership. Everything went very smooth and I got a great deal on an awesome car. T the car for a test drive when I wasn’t sure if I’d make it to the dealership. Everything went very smooth and I got a great deal on an awesome car. Thanks Brian! More
Miguel was very courteous and helpful to us at Jim Ellis dealership with our buying experience on December 18,2019. Made it great a experience. dealership with our buying experience on December 18,2019. Made it great a experience. More
I walked in to Toyota today to get my car serviced (I have a 2016 Toyota Corolla) guy by the name of Mr. Hall came and was talking with me about trading my car and getting a great APR rate which is curre have a 2016 Toyota Corolla) guy by the name of Mr. Hall came and was talking with me about trading my car and getting a great APR rate which is currently a 13.9( very high). He took my info down ran my credit and came back with great news. I was approved through Toyota of JiM ELLIS for a 2020 Corolla. Mr. Hall talked me through the entire process and made sure I was okay with all the new upgrade my price on the new vehicle. He did a great job and not only did he get my payments in the same ball park he made sure that I got a great offer for my trade it. He is one of the best sales reps that I have came across. Very helpful ,informative ,and acts like he cares. He wants you to have the best. More