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Jim Ellis Toyota of McDonough
McDonough, GA
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,669 reviews
December 12, 2019
OMG amazing experience at this dealership. I got the suv of my dreams of course the 4Runner and it’s amazing. Good good price. Miguel &&& Greg made it happen. If your looking for you next car and your think of my dreams of course the 4Runner and it’s amazing. Good good price. Miguel &&& Greg made it happen. If your looking for you next car and your thinking Toyota I drove two hours to get mine. I’m happy thank you Miguel and Greg so much!!!!! The best Christmas gift ever to myself he even put a bow on it. I’m so happy words cannot explain. Thank you so much. I will be coming back. More
by Jazzy is Happy
Employees Worked With
Miguel Perez
December 12, 2019
Awesome service center They started on time, finished in an hour, and did an awesome job. I could not be happier with the service I received. I am a customer for life. They started on time, finished in an hour, and did an awesome job. I could not be happier with the service I received. I am a customer for life. More
by bubbleskey
Verified CustomerEmployees Worked With
Dana Hull
December 12, 2019
Bought a New Camry!!!! Down to earth personality, easy to work with, answered all questions asked. We knew the type of vehicle we were looking for which made an easy process Down to earth personality, easy to work with, answered all questions asked. We knew the type of vehicle we were looking for which made an easy process! More
by kandace_ogletree
Employees Worked With
December 12, 2019
Great customer service Mr. Scott along with the financial officer( nice man but can't remember his name) were great to work with. Mr. Scott took his time to explain the bas Mr. Scott along with the financial officer( nice man but can't remember his name) were great to work with. Mr. Scott took his time to explain the basics of the car, helped me pair my phone to the system, and tried to get me the best price possible. The financial officer explained the extended warranty without being pushy. More
by mrl30507
Employees Worked With
Robert Scott
December 12, 2019
Mantinance car service Wish it was someone standing outside to direct me where to go because it was my first time at this location. Overall customer service was great. Wish it was someone standing outside to direct me where to go because it was my first time at this location. Overall customer service was great. More
by jaquitaburnett
Employees Worked With
December 12, 2019
Oil change Ms Amanda was right on it. I believe she does for everyone.she have great customer service skills to keep up with.great service.thanks and we see you Ms Amanda was right on it. I believe she does for everyone.she have great customer service skills to keep up with.great service.thanks and we see you guys soon More
by josevinylsvc
Employees Worked With
Amanda Cambron
December 12, 2019
Great experience The team at Jim Ellis Toyota resolved my issue in a timely fashion and to my satisfaction. I am always happy with the service they provide. The team at Jim Ellis Toyota resolved my issue in a timely fashion and to my satisfaction. I am always happy with the service they provide. More
by wabatten
December 12, 2019
Service was quicker than expected! I did not have an appointment and was given a 2 hour estimated time of completion. I was done in about an hour. I had my laptop to work my job remotel I did not have an appointment and was given a 2 hour estimated time of completion. I was done in about an hour. I had my laptop to work my job remotely and was provided with a private room to setup in...away from the general TV waiting room. This was my first service (complimentary) on my new 2019 Camry and I was very pleased. Amanda was very pleasant and showed me around the service waiting and coffee/snack area before I settled into the private room. More
by Damika
Employees Worked With
Amanda Cambron
December 12, 2019
Bought a New Corolla!!! Great selection very knowledgeable sales and support staff. Excellent follow up post sale.Will surely recommend to friends and family. Thank you for t Great selection very knowledgeable sales and support staff. Excellent follow up post sale.Will surely recommend to friends and family. Thank you for the most pleasant shopping experience! More
by cliftonsimon18
December 11, 2019
Happy Customer Ms.Rose was absolutely wonderful! Ms.Rose had everything ready when I arrived at the dealership! Thank you Ms.Rose.. My finance guy was friendly and v Ms.Rose was absolutely wonderful! Ms.Rose had everything ready when I arrived at the dealership! Thank you Ms.Rose.. My finance guy was friendly and very informative. I learned more in 30 minutes purchasing a car then I have in 20 years! Way to go! More
by ovonte
