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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,666 reviews

November 26, 2019

I thank the technicians for making me wait 3:00 hr just to rotate some tires. I know it's so hard to rotate some tires, my grandmother can do it in a wheelchair in 30 minutes More

by hmayala1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

November 26, 2019

Oil change great and fast We had a fast and friendly experience. The waiting area was clean and welcoming. Quiet and nice tv choices. I loved the tea and coffee selections More

by APRIL251967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

November 26, 2019

Amazing Customer Service Raymond treaded me as a royal guest. He ensured that my car was taken care off properly and even got a lyft to/ from home as my car would've taken 5-6 More

by patelraj338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We look forward to seeing you again soon!

November 26, 2019

I bought my Uncle to buy a car from Michael Green. He’s been working with me for two weeks. He answered every call and text. Finally we made a deal. I’m very satisfied with the service here! More

by Jay
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. I hope you will recommend me to your family and friends! Look forward to seeing you again soon.

November 26, 2019

Great expereince Very happy with purchase process. Everyone was friendly. Management went out of their way to introduce themselves. Michael Greene, my salesperson, was More

by photokopp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. I hope you will recommend me to your family and friends! Look forward to seeing you again soon.

November 26, 2019

The right amount of responsiveness Michael Green did a great job from start to finish, working with me to come to a fair deal. He put in extra effort to make sure I understood the featu More

by Cjdunlavy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. I hope you will recommend me to your family and friends! Look forward to seeing you again soon.

November 25, 2019

Good experience Michael Green was great. I could not have been treated better. I feel like he did everything he could and more to make me happy. More

by ABBIMELTILEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. I hope you will recommend me to your family and friends! Look forward to seeing you again soon.

November 25, 2019

A better word for Awesome is FANTASTIC!!! We were greeted with a Sincere Smile from our Salesman, Mr. Keith Quimbley who answered every single question we had of our concern. Mr. Quimbley was More

by cmlboston1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Quimbley, William Mason
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you and I appreciate the opportunity to serve you and your family . #RIDEWITHKEITH

November 25, 2019

Bought a new Camry!!!! he is the best of the best. He gave great customer service and worked all the kinks out and got me exactly what I wanted. I left Toyota with a smile o More

by ivaantonio333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Glad to hear of your experience. It was my pleasure to assist you with the purchase of you vehicle. I do look forward to seeing you in the future.

November 25, 2019

Customer service I had to return to complete service for 11/19/19 .wait period was almost three hours without any communication. Didn't notice I was given the wrong More

by maryd4452
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Noah Peacock
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

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