Jim Ellis Toyota of McDonough

Brian was great!!! He worked to make sure I was completely satisfied before I left!! What a way to kick off my weekend!! I’m so happy with my car! completely satisfied before I left!! What a way to kick off my weekend!! I’m so happy with my car! More

Much better than before I honestly stopped coming to this service center awhile back after buying my car due to some very unfortunate issues and then the discovery of a "tire I honestly stopped coming to this service center awhile back after buying my car due to some very unfortunate issues and then the discovery of a "tire repair" that wasn't actually completed and I was charged for. But, it turned me off from returning, even with the free oil changes for my car. Fast-forward almost 10 months later and I returned to get some actual service done on my car. Firstly I scheduled my appointment over the phone as I was nearby and needed an oil change. They got me in easily for Tuesday. They also had me out in 20-30 minutes... It was nice. Add in the texting after my visit to discuss questions on the safety checklist and I was very pleased. Gotta appreciate the changes where they've come and I'm happy with it. More

Georgia's Best I had bad credit, but THANKS to Mrs.Rose and the work she did I got my first new car. after a short time I got a 2019 RAV 4, and love both vehicles. A I had bad credit, but THANKS to Mrs.Rose and the work she did I got my first new car. after a short time I got a 2019 RAV 4, and love both vehicles. Also, the service department is great. They have always taken care of my vehicles. When YOU go here you are FAMILY. More

What can i say? Leon Poole has done it again!! He gave me the best deal and the car i wanted!! This is my second car buying from this man.. great sales man! my finance guy Mason is the sweetest guy they work the best deal and the car i wanted!! This is my second car buying from this man.. great sales man! my finance guy Mason is the sweetest guy they work great together!! More

Leon Poole is AMAZING !! He has sold us 3 cars already ! He’s always so professional and gets us the best deals! Excellent customer service ! He’s always so professional and gets us the best deals! Excellent customer service ! More

Professional, Detailed and Efficient Reid was very honest and humorous; a very good listener and responded to correct issue(s) about my car. Would appreciate having Reid as my service ag Reid was very honest and humorous; a very good listener and responded to correct issue(s) about my car. Would appreciate having Reid as my service agent again More

Pleasant My only concern was the wait...with an appointment I was at the service center for 2.5 hours to have my tires rotated. The customer service was superb My only concern was the wait...with an appointment I was at the service center for 2.5 hours to have my tires rotated. The customer service was superb as always. More

Good service fast. I had a scheduled appointment freeand arrived a little early. After being checked in and being told it world be about 1 hour and 30 minutes, I settled I had a scheduled appointment freeand arrived a little early. After being checked in and being told it world be about 1 hour and 30 minutes, I settled in to the customer waiting area. My service was actually completed in about 46 minutes. More

Correcting Problems Ms Amanda Cambron took the time to correct a problem that I would had pay for. My oil changes and tire rotation are free she corrected that err. Ms Amanda Cambron took the time to correct a problem that I would had pay for. My oil changes and tire rotation are free she corrected that err. More

Fast and friendly people I highly recommend this place. Very nice people at the front desk and the car was ready in the time they said! I will definitely come back:) I highly recommend this place. Very nice people at the front desk and the car was ready in the time they said! I will definitely come back:) More