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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,696 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,696 reviews

October 02, 2019

great staff Staff worked like a team. Friendly yet professional! Made me feel at ease during the whole car buying process ! Thought the quick responses to my onli More

by lolashomeoffice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. I take pride in my job and enjoy helping each and everyone of my customers to make sure they have the best experience and keep coming back. I look forward to seeing you in the near future.

October 01, 2019

Ahmad A. and Milton H.: What amazing men. From the first email to signing of papers they truly helped to make my first Toyota purchase memorable in a good way. More

by Toya
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Hall
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was our pleasure helping you with your vehicle purchase! We look forward to assisting you in the future and seeing you in our service department.

October 01, 2019

Bought Corolla from Ja'Von Ja'Von service at Jim Ellis Toyota, in McDonough, was outstanding. He was an excellent salesman and understood our budget, needs, and answered every q More

by Taylor Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

October 01, 2019

Leon Poole was amazing. This was my first car buying experience & he made it very easy & helped me get the new 2020 corolla for a very great price ! i highly recommend him More

by hthai
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. I take pride in my job and enjoy helping each and everyone of my customers to make sure they have the best experience and keep coming back. I look forward to seeing you in the near future.

October 01, 2019

Leon was amazing with this whole process, he was very attentive & polite & made my experience with buying the 2020 corolla fantastic. I will definitely be returning for any future purchases More

by hthai
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. I take pride in my job and enjoy helping each and everyone of my customers to make sure they have the best experience and keep coming back. I look forward to seeing you in the near future.

September 30, 2019

Great service!! Brian Hoe and Daniel Feliciano were great! Helped me a lot and made the process quick. I’m happy I purchased my car from the Jim Ellis dealership, co More

by Blaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hoe, Daniel Feliciano
Sep 30, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

September 30, 2019

Our salesperson, Ja’Von, spent all the time we needed to answer our questions. He was professional and helpful explaining the differences in the Camry models. He was also a great teacher about the technolog More

by Mckenzie Martin
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

September 28, 2019

Great customer service! Listened to what I wanted in a car and gave me exactly what I requested. Great customer service! Process was easy. I would highly recommend Mr. Poole. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure helping with your vehicle purchase. I look forward to assisting you in the near future.

September 27, 2019

Bought from jayvon Jayvon was very professional and polite when making the sale. He was very informative and descriptive. I thought the entire experience was accomadatin More

by David Penney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

September 27, 2019

Great Associate He told me how long it will take up front and I appreciate that. It was a great experience. I love these guys. The price was right too More

by Djbrothero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back glad to hear your experience was great. We look forward to seeing you soon!

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