Jim Ellis Toyota of McDonough

5000 mile maintenance I arrived early to my scheduled appointment there were cars ahead of me already. But because I had an appointment I jumped ahead of the walk ins. I I arrived early to my scheduled appointment there were cars ahead of me already. But because I had an appointment I jumped ahead of the walk ins. I was in and out in less than an hour. Very happy customer. More

Milton was very helpful I used cars.com to watch for a car matching my requirements. I found a match at Jim Ellis in McDonough. I had a good experience working through the sa I used cars.com to watch for a car matching my requirements. I found a match at Jim Ellis in McDonough. I had a good experience working through the sales process. More

My best experience with buying a new car,Leon Poole! I called Mr.Poole because he sold me my first Toyota five years ago.We became friends so I knew who to call when I wanted to trade-in for something up I called Mr.Poole because he sold me my first Toyota five years ago.We became friends so I knew who to call when I wanted to trade-in for something updated and it's so so nice to deal with a man who cares about getting it just right for my situation.I'm so happy with my new Camry Leon, thanks so much for going the extra mile! More

New 4 Runner purchase Seemed to take longer than it should / could have. We were in the dealership 3 hours. Perhaps they were busy, but it did not seem crowded with custo Seemed to take longer than it should / could have. We were in the dealership 3 hours. Perhaps they were busy, but it did not seem crowded with customers. The people we dealt with were professional and courteous. More

My First New Car Purchase I really love the welcoming atmosphere of the Jim Ellis Toyota dealership. The employees were very friendly and helpful. The salesman whom I worked wi I really love the welcoming atmosphere of the Jim Ellis Toyota dealership. The employees were very friendly and helpful. The salesman whom I worked with (Derrick Mixon) was very knowledgeable about all of vehicles that I was interested in. Derrick also went above and beyond to ensure that my first new car purchasing experience was a smooth transition. In any future car purchases, I would consider working with Derrick again because his skill set is impeccable. I would highly recommend to anyone who is car purchasing to shop at Jim Ellis Toyota of McDonough. More

Regular Maintenance Service Everyone is very nice and the service is great! The only issue is the wait time. I came in on a Tuesday afternoon at 1:15 pm hoping this was a good Everyone is very nice and the service is great! The only issue is the wait time. I came in on a Tuesday afternoon at 1:15 pm hoping this was a good time and it was still 2 and a half hours. Apparently they were backed up because of earlier appointments. That would be the only negative. Team there is great! More

Regular maintenance Oscar was friendly and helpful...great guy! I could tell that he was knowledgeable and that he believed in quality service. I’ll be sure to schedu Oscar was friendly and helpful...great guy! I could tell that he was knowledgeable and that he believed in quality service. I’ll be sure to schedule my next maintenance with Oscar. More

Bought an Avalon I just purchased a CPO Avalon at Jim Ellis Toyota of McDonough and I love it. Derrick Mixon was my outstanding sales associate who sold me my car. H I just purchased a CPO Avalon at Jim Ellis Toyota of McDonough and I love it. Derrick Mixon was my outstanding sales associate who sold me my car. He was very knowledgeable and taught me all the new technology and safety features Toyota offers. He was friendly, professional, and did a fine job. Thanks again! More

Air bag Amanda did a great job. Although I felt , and still feel Toyota should ABSOLUTELY take care of any air bag issue without question, she remained profes Amanda did a great job. Although I felt , and still feel Toyota should ABSOLUTELY take care of any air bag issue without question, she remained professional and did her job. On a personal level everything was great. However, the fact remains Toyota built a car with a faulty air bag. Not me. It’s not the first time they’ve done it as you’re aware and should be fixed free of charge no questions asked. The vehicle is a 2013 but it only has 50000 miles on it. My moms car before she passed. She bought it new and. now I have it with a $1200 bill to fix something Toyota did. Not happy with that. As a consumer there is only one thing for me to do and you already know what that is. Buy from another manufacturer next car I buy. Thanks Amanda for doing a good job. Not so much for Toyota. More

Awesome! I am SOOOO glad I was blessed with these people. They definitely made my first car buying experience stress-free and manageable. Everybody was so frie I am SOOOO glad I was blessed with these people. They definitely made my first car buying experience stress-free and manageable. Everybody was so friendly and broke their back to make any and every thing happen to make sure I was satisfied mentally and financially 😂 Exceptional service!! ?? More