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Jim Ellis Toyota of McDonough
McDonough, GA
8,663 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,663 reviews
August 09, 2019
Great Work Pleasant place to go for all your automotive need from perches to repair and triad in Ellis TOYOTA of McDonough Ga . Thank You TOYOTA for LlC you d Pleasant place to go for all your automotive need from perches to repair and triad in Ellis TOYOTA of McDonough Ga . Thank You TOYOTA for LlC you do More
by msacoffer44
Verified Customer
August 09, 2019
First Check Though I was not at all satisfied with the wait time, I did have a positive experience with the service department. I had a 10:30 appointment which Though I was not at all satisfied with the wait time, I did have a positive experience with the service department. I had a 10:30 appointment which I arrived for about 10 minutes ahead of time. It was more than two hours and forty-five minutes before my vehicle was ready. Despite the wait, the experience was good. The pre-service talk with the intake consultant was informative and the waiting area was comfortable. More
by keta2moro
August 08, 2019
Salesman Excellence My experience with purchasing a car at Jim Ellis was WONDERFUL!!! The ‘customer service’ I received from Mr. Milton Hall (Salesmen) made it that much My experience with purchasing a car at Jim Ellis was WONDERFUL!!! The ‘customer service’ I received from Mr. Milton Hall (Salesmen) made it that much easier to make the decision of purchase. Mr. Hall was knowledgeable, patient and personable. I told him what I was looking for and he presented a variety of options for me to choose from. Mr. Hall is an excellent salesman and I would purchase again and refer him to family and friends. Great job Mr. Hall! More
by KB
Employees Worked With
Other Employees :
Oscar, Milton Hall, Gerald Hopkins, James Allen, William Mason, Daniel Feliciano
August 08, 2019
Everyone was professional and efficient I dealt with Toyota when I purchased my 2018 Corolla. The customer service experience was excellent, the same as my most recent purchase of the 2020. I dealt with Toyota when I purchased my 2018 Corolla. The customer service experience was excellent, the same as my most recent purchase of the 2020. More
by MASONANGIE
Employees Worked With
Other Employees :
There was a manager but I didn't catch his name, Daniel Feliciano, Paul Tolbert
August 08, 2019
These guys are great I've been here quite a few times & each time I've received superb service. I'm not sure i've ever had a "horrible" experience. T I've been here quite a few times & each time I've received superb service. I'm not sure i've ever had a "horrible" experience. T More
by stevenscott7
August 08, 2019
Exceeded My Expectations My experience at Jim Ellis Toyota of McDonough was fantastic. Milton was welcoming and knowledgeable..he went as far as explaining every detail and fe My experience at Jim Ellis Toyota of McDonough was fantastic. Milton was welcoming and knowledgeable..he went as far as explaining every detail and feature in the car so that I can be aware of my newly purchased car. Im happy I actually stopped in the dealership despite of every thing that just happened to me from another dealership.. Thanks Milton for the kind and friendly service!! More
by Honey
Employees Worked With
Milton Hall
August 07, 2019
Leon sales another camry He is so helpful and encouraging. I definitely would recommend Leon to my friends. In fact , he sold my brother his Camry xle. He loves it. I love He is so helpful and encouraging. I definitely would recommend Leon to my friends. In fact , he sold my brother his Camry xle. He loves it. I love my Camry se, too. More
by Teresa g
August 07, 2019
New. Customer Was very impressed with staff and overall services glad I switched dealers. Great job Raymond persaud was spot on stellar and great customer service Was very impressed with staff and overall services glad I switched dealers. Great job Raymond persaud was spot on stellar and great customer service !! Would definitely come back again More
by shboogiw59
Employees Worked With
Raymond Persaud very Friendly approachable and funny made experience worth while
August 07, 2019
Excellent and cordial service overall. Very friendly atmosphere also very knowledgeable about the overall service wich makes it a very pleasant experience the personalized service from the Very friendly atmosphere also very knowledgeable about the overall service wich makes it a very pleasant experience the personalized service from the moment I arrived until the moment I received my truck the service was nothing else but excellent. More
by marioreyes64
Employees Worked With
Raymond Presaud from the service department
August 07, 2019
Love my Rav4 I got great friendly service. Gerald was great in finding the vechile I wanted. He got it to the lot in a timely manner. He cleaned it up and fille I got great friendly service. Gerald was great in finding the vechile I wanted. He got it to the lot in a timely manner. He cleaned it up and filled it with gas and went over all thr features before I drove away. More
by shirleyfowler77
