Jim Ellis Toyota of McDonough

Excellent service Our van was very low mileage, had a spiral steering cable issue affecting air bag. After review and discussion, they were able to get repair covered. Our van was very low mileage, had a spiral steering cable issue affecting air bag. After review and discussion, they were able to get repair covered. Service was quick and efficient. Service writer as well as new service manager were straightforward and timely. Offering a ride if needed. Very helpful and thoughtful. More

Excellent staff and service reps. Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for future service, even though I purchased from South Lake Toyota, but never again!!!! More

Great Experience at Jim Ellis Toyota of McDonough. I was connected with sales consultant, Milton Hall. He was very professional and patient with me and a co-worker as we searched for a used vehicle for I was connected with sales consultant, Milton Hall. He was very professional and patient with me and a co-worker as we searched for a used vehicle for our business. During my visits to the dealership, I learned so much about the Toyota brand. I am thankful to have met the Jim Ellis Team. More

Great experience Salesman Poole did an excellent job. Not pushy. Answered questions and was willing to help. He showed us cars in our price range and was willing to he Salesman Poole did an excellent job. Not pushy. Answered questions and was willing to help. He showed us cars in our price range and was willing to help my daughter with her decision. He did a great job. More

Milton is very knowledgeable about his product. Kind I came just looking to see what was in stock. Milton came and asked if there was anything he could help me with. I said I was just looking, he asked I came just looking to see what was in stock. Milton came and asked if there was anything he could help me with. I said I was just looking, he asked what was I looking for. I said a third row seat, he suggested a Highlander and that was what I wanted. He made it happen. Knows all about the truck. Good Salesperson. I will continue to come back. More

Excellent Service Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. More

Perfect service Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest tha Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest thanks. More

Oil change Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car More

Excellent customer service. Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when servic Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when service has been completed/ additional issues need addressing More

Best Staff of ANY Dealership We have purchased two cars through this Dealership. And we could not have been any happier with our experience. And all of that comes from dealing wit We have purchased two cars through this Dealership. And we could not have been any happier with our experience. And all of that comes from dealing with Jeremy Richardson. He was friendly, knowledgeable, a go getter and just an all around pleasure to deal with. After I bought our cars, he made sure to check in with us at each service. He is the best employee of this Dealership, hands down. (And they are a great staff all on their own) The Service Department knocks it out of the park. They are ready for you as soon as you pull in. They expedite your work and get you out of their in record time. And everyone always has a smile on their face. This place is worth everything. More