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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,662 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,662 reviews

July 29, 2019

Great Service I had a Lexus and experienced great service - owned a GMC and the service was no were near good - My Camry now.. gets better service than the Lexus.. More

by thalmus.hare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee name is Victoria - She is not on the list - I just hope this wasn't a dream :-)
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

Most Recent experience I went in for scheduled maintenance. I called and was accommodated for the same day. However, when I arrived the wait was a little longer than what my More

by JEFFERSONROBYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar...helped me this past weekend snd provided top notch customer service!
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

The service to my Car The service is always awesome when I got there , I just love the service there thank you all so much , I love forward to coming to service my Car ag More

by harps730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember a name , they all are awesome people .
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

Service Mr reid was professional and pleasant will continue booking appointments with him. He did not try to sale unnecessary parts just to overcharge. The se More

by FONSECAM1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

Great experience We had a great experience. We were given time to look by ourselves without a salesman following us around and pressuring us. Leon was a great salesm More

by thomaspeace27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure helping with your vehicle purchase and I look forward to assisting you in the future.

July 28, 2019

Customer Service at it's best! The service and knowledge of my salesperson Derrick Mixon was excellent. If there was any question he made sure I had the RIGHT answer and used all of More

by DEE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Mixon, Daniel Feliciano
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the 5 star rating. We are glad to hear your experience was so great and look forward to working with you in the near future.

July 27, 2019

Great customer service This dealership was great to work with! Our saleman Leon was so kind and listen to everything my husband and I wanted in a car. If you are in the mark More

by Samamthapeace427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my please helping with your vehicle purchase. Look forward to assisting you in the future.

July 27, 2019

A great experience from start to finish! I have purchased 3 prior cars from Jim Ellis, and have always been pleased with my experience. I drove past your sign today on 75, and saw Jim Ellis n More

by WendyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. it was my pleasure helping with the purchase of your vehicle. Look forward to assisting you in the future.

July 25, 2019

Becoming Jim Ellis Toyota of McDonough Seems to Help a Lot Thanks, Jim Ellis, Toyota for removing those ridiculous shop fees. That very unnecessary charge made coupons and discounts worthless. I hope the imp More

by sharraberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 25, 2019

Amazing Staff Ahmad Ali I was greeted very warmly by the sales associate Ahmad Ali. He was very patient and understanding. He listened to every single question I had, and I h More

by AATTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. it was my pleasure helping with the purchase of your vehicle. Look forward to assisting you in the future.

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