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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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August 25, 2023

My experience was quick and convenient. Everyone was so kind and so accommodating. I had no problems More

by bparks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Bparks2, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 25, 2023

Jim Ellis Toyota is by far the best Toyota service center around. They are on point with their service, never charge for service they didn't perform. Always A1 service. More

by BETTYTURNER19651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria S.
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Bettyturner19651, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 24, 2023

The service was great! I was impressed with the level of professionalism. Also, the coffee bar was an added pleasure. More

by AJRAGOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Aug 29, 2023 -

Jim Ellis Toyota of McDonough responded

Ajragoi, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 24, 2023

I was looking for a cover for my new Tacoma and am very pleased with the cover and the and with the installation of the cover. The two gentlemen in the parts dept.. we're great. More

by CLWOODALL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Clwoodall! Thanks again for your business! Take care!

August 23, 2023

The dealership was very clean and organized. i was updated promptly about my service and given a fair price. More

by TJACKSON357R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Tjackson357r, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 23, 2023

Let me start by saying my salesman was great. I gave 2 starts due to the lack of attention to what I communicated was ignored by the F&I Dept. I had my own Financing lined up, all I wanted was t More

by MAJ1975
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
Aug 29, 2023 -

Jim Ellis Toyota of McDonough responded

Maj1975, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

August 23, 2023

Oscar and Jim Ellis Toyota were amazing to work with. Service was extremely successful and quick. More

by beauedwards3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Jim Ellis Toyota of McDonough responded

Beauedwards3, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 22, 2023

Oscar was very friendly, nice person and kept me informed on the progress of my car More

by Smit1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Smit1024, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 22, 2023

This is my second time coming to this dealership for my car to be serviced. I would recommend Jim Ellis Toyota to all of my friends and family. The service was excellent. More

by antionettemarienewsome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Thanks, Antionettemarienewsome1! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

August 22, 2023

I’m always treated with courtesy and professionalism. I’m also treated that my time is valuable. More

by Frankie c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Frankie C, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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