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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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August 22, 2023

Very nice quick service. Level of service is reliable. I will return for service on recommendations. More

by Ladeejaaa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levar andJoey
Report | Print
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 22, 2023

Had oil changed and couple days later my maintenance light came . The oil started leaking. The drain plug screw was over tightened causing the seal to fail, letting oil leak. More

by Djackson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
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Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 20, 2023

Great service and the staff wonderful, I referred my friends and family to the Company. More

by rosefx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department.
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Aug 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rosefx! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 20, 2023

Great atmosphere, great management team that recognizes their mistakes and will do everything to make things right. Great service team. Thank you Reid for taking care of my lil Toyota Pickup and being hone More

by Smithcarl42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Jim Ellis Toyota of McDonough responded

Smithcarl42, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 20, 2023

It was a seamless experience. No problems They took care of my vehicle and got me going More

by VELLA345
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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Aug 26, 2023 -

Jim Ellis Toyota of McDonough responded

Vella345, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 20, 2023

Service rep was nice & helpful in offering suggestions about tire rotations. Waiting area always clean. Employees always polite and friendly. More

by Kwjamesjr970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kwjamesjr970! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 19, 2023

Great purchasing experience with Jim Ellis Toyota of McDonough and David Washington. Washington was knowledgeable and helpful with all questions and inquiries about the vehicle purchased More

by Sgcard8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sgcard8! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 19, 2023

Jim Ellis Toyota got me the car I was looking for at a fair price More

by kgusb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kgusb! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 19, 2023

Best place to service your vehicle work done professionally done can be recommended to anyone More

by FATHERSIXOUS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 19, 2023

Extremely helpful and courteous service throughout the entire buying process! I would not hesitate to recommend them to friends or family. More

by safton44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy
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Aug 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Safton44! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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