Toyota of McDonough - Service Center

We are very happy with the level of service and care we received from the dealership and especially Oscar. Oscar was personable, communicative and had a great sense of humor. He deserves a raise! received from the dealership and especially Oscar. Oscar was personable, communicative and had a great sense of humor. He deserves a raise! More

Had a horrible experience with the sales people. Received a call saying I was going to get an insane offer for my truck. Sat down waited an hour and didn’t get an offer. Told the sales person I Received a call saying I was going to get an insane offer for my truck. Sat down waited an hour and didn’t get an offer. Told the sales person I need to go home and he said he would email my offer. Never received offer then get random offers from other people that are insanely disrespectful for an offer. I bought my truck there and I don’t think I will ever buy another car from Jim Ellis. Horrible service. Really dropped the ball on this one. More

The service agents are very friendly and have a lot of knowledge of their work. The service was excellent and very fast. knowledge of their work. The service was excellent and very fast. More

Always friendly, dependable and reliable. Keeps you informed about your car as they work on it and I love the fact that the representative will let you know of any cost associated work before Keeps you informed about your car as they work on it and I love the fact that the representative will let you know of any cost associated work before completing the job. More

Raymond was very helpful to customers. We like everything about our experience. The coffee station is a great idea we loved it. Rather than having a self serve station a staff serve the We like everything about our experience. The coffee station is a great idea we loved it. Rather than having a self serve station a staff serve the customers especially during this time with COVID still around. The staff was very pleasant and it seems that she enjoyed her job. Raymond explained what service was done to the car and when the next service was due and this was very helpful for my granddaughter who is a new driver. Overall a 10 thanks so much to Raymond and the coffee station staff I don’t remember her name. More

Helpful management. The salesman works hard to help you get what you want. Needs more cars on lot! The salesman works hard to help you get what you want. Needs more cars on lot! More

I had a very good experience after a very bad one at Toyota Stonecrest. I liked the technician doing the video and sending it to me with details regarding my multipoint inspection. I felt as if I was Toyota Stonecrest. I liked the technician doing the video and sending it to me with details regarding my multipoint inspection. I felt as if I was standing by while they worked on my car. The waiting area was also spacious and clean. I felt comfortable playing my game and taking a few phone calls while I waited. My service advisor, Alex, was welcoming from my arrival all the way to helping me find my car after service. I will insist on working with her when I visit again. Outstanding visit!!!! I will be referring every and anyone that I can to visit you guys. Thank you for restoring my hope in getting my vehicle serviced at the dealership. More