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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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August 13, 2023

A very friendly and professional organization that strives to satisfy customers needs with outstanding customer services. More

by Rap1460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rap1460! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 12, 2023

Bought my car last November. Still waiting on my second set of keys. Just can’t believe it’s taking this long. 10 months. Don’t get car washed when I take my car in for service. More

by derrick.migneault1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 11, 2023

Very pleased with Victoria, she informed me of my extended warranty which another service representative did not. More

by roallen127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Roallen127! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 11, 2023

Great dealership work with people and I would recommend lots of people to buy from Jim Ellis Toyota More

by rayner.jeannette28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Rayner.jeannette28, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 10, 2023

Mr.Ray LISTENED well. He was professional and courteous. I will return to Jim Ellis Toyota because of Mr.Ray. More

by hoopcoch
Recommend Dealer
Yes
Employees Worked With
Mr.Ray
Aug 10, 2023 -

hoopcoch responded

Jim Ellis' service mgr, Mr.Ray, has earned some repeat business.

August 10, 2023

Fabulous and beyond expectations in terms of customer service and speed and quality of service More

by ebdobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Ebdobar! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 10, 2023

I don’t Like them calling me after I get service to buy my car, I feel it is quite rude. This time I didn’t even get out if the parking lot. I don’t give you my personal information like my phone numbe More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 10, 2023

Jim Ellis Toyota did an excellent job detailing my Camry. Couldn't be happier. I would definitely recommend them. More

by policeintersceptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ray
Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Policeintersceptor, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 10, 2023

I had a good experience at Jim Ellis Toyota. I really appreciated the mechanics service information video for my vehicle. More

by Cooken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Cooken, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 09, 2023

They did a great job figuring out the problem with my truck and then resolved the issue. Will definitely use them again More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Michael! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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