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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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August 09, 2023

Everything was fine except I had to pay for my Lyft to work.Not good business. More

by jessiedavisjr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Jessiedavisjr11, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 08, 2023

I greatly appreciate the level of professionalism during the sales transaction. My salesman knew how to relate to me as he tried to understand just what I was looking for in a vehicle. More

by bookitwithterri
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Jim Ellis Toyota of McDonough responded

Bookitwithterri, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2023

Took over 2 and a half hours for an oil change. Car smelt of cigarette smoke when I got in it. We do not smoke. More

by STOLOMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Jim Ellis Toyota of McDonough responded

Stolomom1, we are so disappointed to learn of this situation you have described. Your comments play a key role in the success of our business so we hope to speak with you soon.

August 08, 2023

Did a very good job on my car. No complaints. Took a while but I had a lot done More

by candacefoote21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

Candacefoote21, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 08, 2023

Awesome friendly and helpful good advice kindly peaceful strong 💪 person and he knows his job More

by jackieb48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jackieb48! Thank you again for the great review!

August 08, 2023

Advisor was very friendly and attentive. She Make sure all my questions and needs were done. More

by Luzimaga2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Aug 11, 2023 -

Jim Ellis Toyota of McDonough responded

Luzimaga2015, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 08, 2023

They got me out fast so I didn’t have to wait long for my car to be ready. More

by alexisramsey625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
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Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 08, 2023

I had a great experience. I have not had any problems since I been coming there. More

by DERRICKBROWN1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Derrickbrown1144! We hope to be of service to you again in the future. Best wishes, Jim Ellis Toyota of McDonough

August 07, 2023

Everyone that I came in contact with was very professional and had a smile. The service was great. More

by RURY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know her name. But the lady that fix the coffee.
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Aug 10, 2023 -

Jim Ellis Toyota of McDonough responded

Rury4, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 07, 2023

Dealership is satisfactory overall to deal with, salesman Luis Robertson is a very good salesman, attentive, accommodating and answered all my questions. Thanks. More

by idealdd
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Idealdd! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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