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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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August 07, 2023

Reid is an awesome service rep. His depth of knowledge of Toyota products is amazing. I drive up from Florida to get my service because of Reid and the overall general goodness of More

by JJALT636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jjalt636! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 06, 2023

They were so professional, took my concerns seriously and completed my repair in a reasonable amount of time. I will be back More

by joneseygirl28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a young lady
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Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Joneseygirl28, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 06, 2023

Reid was grate and super nice, the dealer was not too friendly to its workers. More

by SLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Slk, thank you for sharing a little bit about your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (770) 746-9374.

August 05, 2023

The service department has improved to FIRST RATE! I will always use and recommend this dealership. More

by juanacameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Juanacameron! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2023

I had excellent service i will tell anyone how great of communication and explanation’s that was given to me during service i will recommend Jim Ellis to anyone More

by LOUIS502002001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Louis502002001! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2023

Great service. Would highly recommend. Raymond Persaud was exceptionally helpful! Very knowledgeable and easy to interact with. More

by JOsovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Josovski, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2023

Great customer service And very courteous. Alway so far do a.great job on my vehicle. More

by ETHELMAE63.ES @Gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeVAR did the last inspection . He was great!!
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Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ethelmae63.es @gmail. Com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2023

As always Raymond and the service department provided exceptional service while my car was in service for a correction from a prior service. I had to leave my car but Raymond provided me a loaner vehicle More

by SWJONES1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Swjones1906! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 04, 2023

Great place and location the saff is friendly and knowledge . I also enjoy the coffee as well. More

by Freddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Aug 09, 2023 -

Freddy responded

Okay, See you guy's soon thank you again sincerely Freddy.

August 04, 2023

Outstanding customer service. So helpful each time I go in. great personality. The best I’ve ever had. More

by CARRIEBARRON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Carriebarron24! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

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