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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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July 27, 2023

Out of all the dealerships I have been to, Jim Ellis has been the best thus far! Great customer service from Oscar Johnson. The atmosphere was great and being able to view you car as it being serviced did i More

by teranzag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Teranzag, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 27, 2023

My truck was completed in a timely manner an the service adviser was real nice and patient with Me and my service needs More

by jhutcheson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Jhutcheson17, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 27, 2023

Raymond did an excellent job meeting and greeting me when I arrived and he kept me updated throughout the service. He was very knowledgeable about the type service I needed and answered all my questions. I t More

by tommyturbo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany, in the coffee shop area greeted me as I came in and offered me a coffee.
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Tommyturbo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 26, 2023

Best service Ive ever seen, and the video waln around provided is awesome! Super courteous, timely, and went beyond expectations. More

by Bluestuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Bluestuff! Thanks again for the positive feedback, and we hope that you have a great day!

July 25, 2023

I have no issues with this dealership. Service was fast and satisfactory. I would recommend this location to anyone. More

by DayTay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Daytay, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 25, 2023

Great service! Great customer satisfaction! Definitely would recommend this dealership to friends and family! Will definitely be back! More

by JIMMYJACKIECOX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Jimmyjackiecox1, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 25, 2023

Excellent Service. Tech communicated services checked and performed. Services were completed in a timely manner. Contact with Oscar only. More

by winifredealey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Winifredealey! Thanks again for your business! Take care!

July 25, 2023

Toyota of McDonough were able to get us in quick for a simple oil change and tire rotation. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jennifer! Thanks again for your business! Take care!

July 25, 2023

I always receive excellent service at this location . I will be back for future services. More

by Arddie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Arddie, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 25, 2023

Very clean dealership. Reid was absolutely amazing and will continue to go back to him for any other assistance needed. More

by GUISSETTE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Guissette26! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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