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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
July 21, 2023

Victoria is awesome, she always makes sure I am aware of everything being done and the price More

by goddessgal22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Stienz
Report | Print
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Goddessgal22, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 21, 2023

We were very pleased with service. Communication regarding our concerns were great throughout the entire process with both video and face to face explanations. Staff was very friendl More

by Beverly Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Jim Ellis Toyota of McDonough responded

Beverly Jackson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 21, 2023

You have done a great job. Other than the regular work, you washed the car. Thank you so much. More

by Comlavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Comlavi, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 21, 2023

The representative was very helpful and polite. She offer to wash my car which was very appreciated! More

by dgriffinmmhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Report | Print
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Dgriffinmmhs, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

It was awesome. They work with you and made sure I left in a nice car More

by ctwalker1987
Recommend Dealer
Yes
Employees Worked With
Ms A. Harris
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Ctwalker1987, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

Professional, timely , modern and comfortable. Victoria was knowledgeable and represented very well I appreciated the explanation from the mechanic as well. Thanks More

by cking19950
Recommend Dealer
Yes
Employees Worked With
Ms Victoria
Report | Print
Jul 25, 2023 -

Jim Ellis Toyota of McDonough responded

Cking19950, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

Oscar did a fantastic job handling everything with my service on my truck. He has a great personality too. More

by Seletamorris
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Seletamorris, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

Nice people with a friendly atmosphere. The dealership was very clean. The bistro was a relaxing place to sip coffee while waiting and a unique amenity. More

by mrtjackson
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Mrtjackson! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

I love coming to y’all to get my car best place to get a car from is y’all I love my new Toyota Camry is the best car I own More

by Edward.jones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Edward.jones0! Please let us know if there is ever anything else we can do for you! Safe travels!

July 20, 2023

5 hours is unacceptable. 3 before even pulled our truck in only after I asked. More

by mooreamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lavar Fredrick
Report | Print
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Mooreamos, we are so disappointed to learn of this situation you have described. If you are willing to give us another chance, please reach out to us at (770) 746-9374 to speak to our manager directly.

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