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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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July 18, 2023

Pretty awesome experience! ! Victoria was very helpful and knew a lot about the service center and offers. More

by Joshsimmons77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Joshsimmons77, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 17, 2023

Very good customer service. Fast and stand behind their work! Salesman was great and patient More

by prestonmoss97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Prestonmoss97! Thanks again for your business! Take care!

July 17, 2023

Great updates on repairs via video . personal attention to service..go out the way to satisfy More

by TYRONESPAULDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Tyronespaulding, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 17, 2023

I have been going there for years and the services have been great. No issues so far. More

by SHARMONIQUE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Sharmonique01, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 15, 2023

very efficient in their work and with very good staff in customer service without a doubt one of the best. More

by isracastillo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Report | Print
July 15, 2023

Oscar was great and he assisted us from the time we entered until the time left the Service Center. More

by ricksg5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Ricksg5! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 15, 2023

The dealership is very convenient as well as having and outstanding service staff. I have enjoyed my visits. More

by SWJONES1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Swjones1906, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 15, 2023

This is forcing me to write a review, I don’t want to write a 15 word review. More

by PAT.MONTGOMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Pat.montgomery, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 14, 2023

I have always received good service from Jim Ellis Toyota and from Service Advisor Oscar Johnson. This most recent visit was no different. If you own a Toyota, I would recommend this Service Department. More

by TRAT657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Trat657, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 14, 2023

Waiting room was fine. Great service. Oil change took one hour and a half 😔 could be shorter. More

by Lee_Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Lee_edwards, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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