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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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July 05, 2023

My service rep Lavar A. Freder was amazing. Very helpful when answering my questions. I really appreciate the prompt service of Jim Ellis Toyota. More

by PORTIA.LANIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Anthony Freder
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Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Portia.lanier, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 04, 2023

Excellent service. Victoria was excellent. Great use of video to show what was need on my Toyota. More

by Steve Heck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Jul 25, 2023 -

Jim Ellis Toyota of McDonough responded

Steve Heck, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 04, 2023

The sales person was knowledgeable, polite and engaging. Knew the product and necessary information involved. Great customer service skills. More

by dunklayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Jim Ellis Toyota of McDonough responded

Dunklayne, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 04, 2023

Great service performed in a timely manner. I will definitely be returning to have any other maintenance done in the future. More

by DELTADDON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Deltaddon74, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 04, 2023

Liked the way took care of my car and cleaned the car. I will take my car back for service again. More

by ONCALLNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Oncallnp! Thanks again for your business! Take care!

July 03, 2023

Nice staff. Friendly. Took care of my car to what I asked. I would recommend them . More

by Lynn.laud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdinand ?
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Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lynn.laud! Please don't hesitate to reach out to us if there's anything more we can do!

July 03, 2023

Jim Ellis Toyota of McDonough offers quality service. Staff are friendly and helpful. I’m a returning customer which shows Toyota’s impression on me. More

by gda1819
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Gda1819! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 01, 2023

This is a good dealership to get a car from and also they have good running cars More

by eric6791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Eric6791! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 01, 2023

The service was great. My technician was great. I give customer service a 5. Love it More

by shykeliao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Shykeliao! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 01, 2023

Excellent customer service, Hudson Toussaint was extremely helpful during our entire car purchase. Michael Greene was patient and stayed until we complained all of the necessary paperwork for our S More

by JAMES.BAKER911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
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Jul 06, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, James.baker911! Thanks again for your business! Take care!

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