Toyota of McDonough - Service Center

Leon did a wonderful job with finding the right car for my sister and me. my sister and me. More

I keep coming back! !! They have a wonderful customer service and a team that will go above and beyond to make sure you have what you want!!!! !! They have a wonderful customer service and a team that will go above and beyond to make sure you have what you want!!!! More

I experienced short wait time and excellent customer service. The staff was very welcoming. I will be back soon. service. The staff was very welcoming. I will be back soon. More

Oscar was so helpful and super friendly. 10/10 visit And would definitely recommend to anyone 10/10 visit And would definitely recommend to anyone More

Dylan & Luis were very supportive in the process. Even though my buying process lasted for more than one day, they were more than willing to keep me posted about the process status and expected outc Even though my buying process lasted for more than one day, they were more than willing to keep me posted about the process status and expected outcome. Would definitely reach out to them again to sell me my son’s new car. More

Great service dept. I have never had any problems with them. Will continue to use them. I have never had any problems with them. Will continue to use them. More

Most everything went as expected. Everyone was wonderful. I was supposed to get a tire rotation, but they said they'd have to replace all of the lugnuts. I opt'd out due to a lack o Everyone was wonderful. I was supposed to get a tire rotation, but they said they'd have to replace all of the lugnuts. I opt'd out due to a lack of funds. All the employees were very informative and courteous. More

He was very informative and helpful with the need to help me to keep maintenance on my truck updated me to keep maintenance on my truck updated More

Jim Ellis Toyota of McDonough did an awesome job on my vehicle during my service . Oscar explained the details and was very professional and courteous. vehicle during my service . Oscar explained the details and was very professional and courteous. More

Very professional Service Advisors at Jim Ellis. Great communication from Oscar Johnson. Car was back on time and thankfully he gave me an estimate of repairs before they started the work. I’v Great communication from Oscar Johnson. Car was back on time and thankfully he gave me an estimate of repairs before they started the work. I’ve been using this dealership for 18 years . I’m glad Ellis retained the valuable employees when they purchased this dealership. I’ve worked with Reed, Raymond and maybe 1-2 other service advisor during that time. Now I’m working with Mr. Oscar Johnson,, and I have to say that all the advisers I’ve worked with should be taken care of and retained because they all do amazing job. I bring up this point because it seems, especially here in Atlanta, some dealerships have service advisors that really shouldn’t even be working with the public let alone working in an industry where professionalism, courtesy and the ability to do their job correctly play such a big role. Thank you, Jim Ellis, for hiring incredible professionals like Mr. Johnson, and the other advisers I’ve worked with at Jim Ellis. Please make sure these folks are compensated well and retain them because all dealerships in Atlanta aren’t able to operate at a high standard such as this one. I feel its because of the people that I mentioned above who give your automotive dealership such a well-deserved reputation. After all, I don’t meet or work with the managers or the owners of the company. It’s Mr. Johnson, who is the face of your company; and he represents you in a highly professional way. Regards, Charles W Arvey More