Toyota of McDonough - Service Center

I’ve traveled to a few of Georgia’s Toyota service centers. This one is the ONLY one that checks ALL my boxes. The Cust.Svc. Staff, LAVAR and OSCAR are #1 as well as the Mechanics that are taking care centers. This one is the ONLY one that checks ALL my boxes. The Cust.Svc. Staff, LAVAR and OSCAR are #1 as well as the Mechanics that are taking care of my car are GREAT! NO complaints! We haven’t encountered one grumpy person that works at this location. They send you a video of what needs to be serviced. The atmosphere is great in McDonough, Ga! Sometimes the wait is longer but some cars need more work when they come in. Patience is a virtue. I’d rather have it done right the first time than have to come back, because someone felt rushed they forgot to put my oil back in the reservoir. I can just walk across the street and shop at the newly open BJ’s. There’s a new Dave and Buster as well, not sure if it’s open yet. More

Reid Millikan is the BOMB! !!!!! I've never seen another service person like him! He works hard to get you in and out, takes care of all your needs and bends over backwards to !!!!! I've never seen another service person like him! He works hard to get you in and out, takes care of all your needs and bends over backwards to help you! Plus he is entertaining..... Thanks Reid, Keith Colvin #1 Satisfied Customer! More

The dealership is clean with good customer service. I like I can see the bays. I like I can see the bays. More

Quick and courteous! There’s not much else that needs to be said. They were quick and courteous. There’s not much else that needs to be said. They were quick and courteous. More

Staff in service was wonderful, however sales department left much to be desired. I was solicited by sales after dropping my vehicle off for service. They said they would like to make a generous offer on my left much to be desired. I was solicited by sales after dropping my vehicle off for service. They said they would like to make a generous offer on my vehicle that I had not intended to sell but was willing to hear the offer. I was provided an extremely insulting offer for my vehicle for $10k less than KBB and another dealer had offered me and there was no wiggle room. Again, I had not asked about selling my vehicle that I had dropped off for service. They contacted me regarding it. More

Thanks to all of Jim Ellis Toyota of McDonough, GA. Erma Patterson and Houston Tousaint 🎉🎉 Erma Patterson and Houston Tousaint 🎉🎉 More

Very poor communication. Extremely expensive for services performed. I lost keys to my truck. Cost more to get replacement keys for truck than rekeying all doors at my hom Extremely expensive for services performed. I lost keys to my truck. Cost more to get replacement keys for truck than rekeying all doors at my home. I have 10 doors to rekey. Took extremely long time to get service performed. More

Good service. They get you in and out. No long stays. All ways with a smile They get you in and out. No long stays. All ways with a smile More

It was OK to just take too long It was OK. Service was good. The only problem I have with their schedule appointments. It's just take too long to get out of there. I waited for two hours extre Service was good. The only problem I have with their schedule appointments. It's just take too long to get out of there. I waited for two hours extremely too long. More

Great service and very kind staff. Super fast service. I was in and out of there in less than 10 minutes to drop of my car. Super fast service. I was in and out of there in less than 10 minutes to drop of my car. More