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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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June 14, 2023

I’ve been visiting this dealership for a number of years and the service has always been great. More

by Lennox Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Thanks, Lennox Scott! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 14, 2023

Great customer service. Friendly. Awesome communication. Prompt service. Even got a car wash which was very much needed. I’d been taking my car to another dealer in the area More

by PILARARNEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Pilararneal! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

June 14, 2023

Mr. Johnson was very helpful and always has an smile on his face l been taking my car here for a long time and always received a great service tanks every body keep the excellent work More

by MTAPIAG6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Mtapiag6, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 14, 2023

My experience was a pleasant experience. The young gentleman that assisted me made sure all my concerns were addressed. More

by millerbessie47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Millerbessie47, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 14, 2023

Oscar was very helpful. The waiting area is very nice. I got a clear explanation of everything. I was served in a timely fashion. More

by PARTSICON
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Partsicon, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

June 14, 2023

Got. Me. In. And out He explained to me about how the vehicle of maintenance everything was good and he was a outstanding service advisor More

by Willienelson987
Recommend Dealer
Yes
Employees Worked With
David Ray
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Willienelson987, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 14, 2023

Jim Ellis is the best place to do Business with, And Mr. Reid is the Top servi adviser. More

by ermaleeclark11
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Ermaleeclark11, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 14, 2023

Small scratches on black wheels from socket touching during tire rotation. I guess the technician slightly scratched my black wheels while rotating the tires... More

by britongill
Recommend Dealer
No
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Britongill, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like to have a better understanding about your experience. Please reach out to us at (770) 746-9374 at your earliest convenience and we will do our best to resolve this with you.

June 14, 2023

They are family! They treat me with respect and courtesy every time! I've been a customer for at least 5 years. More

by MASONANGIE
Recommend Dealer
Yes
Employees Worked With
Katie
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Masonangie, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 14, 2023

I would recommend Mr Johnson to anyone, he’s such a nice person, he’s easy to talk to and that makes me feel comfortable with him. More

by Merleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Merleta, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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