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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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June 14, 2023

Good He was very helpful and explained all in a way I could understand. He was excellent More

by ADRIMARACE99
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Adrimarace99, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 14, 2023

But she was good It's was good. They were checking why my right passage side was vibrating. The could not find a problem but rebalance the tires. More

by chj01960
Recommend Dealer
Yes
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Chj01960! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 14, 2023

Attentive, great customer service. Our sales guy Hudson is always a pleasure to work with. More

by doniko72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Doniko72! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2023

Service was great and was done in a timely manner. All the maintenance my car needed was taken care of. More

by JESSE_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Jesse_c, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 13, 2023

All visits I've had were very pleasant. Only once have I had a time when I was forgotten in the waiting room, but it was forgiven. More

by SEBRIANA.SCOMBS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sebriana.scombs5! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 13, 2023

It was my second time going for service and I am very happy. Great customer service, Lavar Frederick was amazing, I love the video he sent explaining about the service they was providing to my car. More

by willivon15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Thanks, Willivon15! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

June 13, 2023

The deal ship is wonderful and responsive to its customers. I have had nothing but amazing experiences there especially with the service coordinators. Raymond was outstanding. More

by NIKKIQ747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 12, 2023

Mr. Milikan explained how and when to service my truck very well. He listened to my concerns and addressed every one. I felt like I could trust him and he made me feel confident regarding the “health” of More

by SylviaWalker33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

Sylviawalker33, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 11, 2023

Fast and easy service. Totally appreciate the professionalism & friendliness. Unfortunately could not give me the price of the car so that I could afford the payment More

by bcjj1241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 10, 2023

Katie was very informative and assisted me well. Her communication was great and the price not too expensive More

by BRIEFREEMAN814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

Briefreeman814, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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