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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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June 10, 2023

I HAVE A OLDER TOYOTA YOU CAN SOURCE THE AFTERMARKET PARTS AND REPAIR the truck More

by NETDOUG317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

Netdoug317, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 10, 2023

Friendly customer service and very helpful when getting my car repaired. I was on somewhat of a tight timeline and they were able to do the necessary repairs in a timely manner. I will definitely be retu More

by DELTADDON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Deltaddon74! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

June 10, 2023

They got me in and out took a minute to check in. Staff very friendly More

by BELINDA.DONALDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

Belinda.donaldson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 09, 2023

Nara was very helpful! He gave me great customer service. I will definitely be back to have my vehicle serviced. More

by maharris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nara Walker
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

Maharris, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 09, 2023

Victoria is awesome. Such great communication and customer service. She explains everything to a tee. More

by D.standridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

D.standridge, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 09, 2023

Great and quick service. I waiting on my oil change, and it only took an hour total. Clean and comfortable waiting area as well. More

by Kvaghela1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 09, 2023

A very nice place for service , always professional, always clean and even has a place for kids to play while you wait for your vehicle, I thought that was very thoughtful. More

by Alfred68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Alfred68! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 09, 2023

Courteous, attentive, thoughtful, on-time, coffee is good thank you The Gmail us dealership is very professional very clean. Bathrooms are clean. Service department is clean. Very good kid keep up. More

by YLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gliem
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

Yllar, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 08, 2023

It has improved somewhat but the service department needs to be better. I’ve been a customer since Hank Aaron owned it. He had excellent service. More

by MERVINEJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Mervinejordan! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 08, 2023

The past three times I have had my car serviced here a hose under the hood has always been left disconnected. More

by RTABTIRESEARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Jun 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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