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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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June 07, 2023

Leon is awesome we have been issues g him for awhile. And will continue to use him. More

by Donnatodd65donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Donnatodd65donna responded

If you need a car go visit Leon

June 03, 2023

The various employees have been caring and knowledgeable. They are truthful in their service and haven't given unnecessary quotes More

by Arolue13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerce
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Arolue13, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 02, 2023

I was very happy with the service at Jim Ellis Toyota. With the sales consultant and manger. More

by NICOLECRWFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Nicolecrwfd, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 02, 2023

Meet and greet was wonderful very professional and caring 😊 excellent customer service. Keep up the good work More

by shellieclark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Shellieclark3! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 02, 2023

Excellent service and excellent customer service. Will recommend to everyone that I know for all their services. More

by LEANDRA_MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Leandra_mb, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 02, 2023

My service associate was great. She got me in and out in a timely man er. She was frie day and very helpful. I appreciate herattebtion to detail and I even got a wash without eve More

by arthur.blackburn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the ladies name in the service dept. but they all are great.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Arthur.blackburn11, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 02, 2023

Easy to set up last minute appointment and timely service. Technician was helpful and answered questions throughly. More

by Denailm77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Denailm77, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 02, 2023

They're fast, n they care about customers. They communicate great with customers to let them know what is going on with cars. More

by CLEM0NSHAKEITHA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Clem0nshakeitha47! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 30, 2023

This dealership should start having sales or discounts for service repair. To be more specific I there should be discounts on oil changes. All the surrounding Toyota dealerships have discounts for an oil More

by TENESHAHEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 30, 2023

The service department did a great job in servicing my truck. Thanks Jim Ellis Toyota of McDonough. More

by ANTIFUN407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerse
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Antifun407! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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