Toyota of McDonough - Service Center

If I place a call concerning my vehicle I’m customer service and support get right to the point of the situation at hand. service and support get right to the point of the situation at hand. More

Very courteous , and professional . Got Me In and out in a timely manner. Always a great experience . Got Me In and out in a timely manner. Always a great experience . More

Very Professional and courtesy staff. Very knowledgeable of the product. Bent over backwards to make the deal a success. Very knowledgeable of the product. Bent over backwards to make the deal a success. More

I made an appointment to have my car serviced, and I waited around three hours for it to be completed. I believe people that take the time to make service appointments should receive some kind of priori waited around three hours for it to be completed. I believe people that take the time to make service appointments should receive some kind of priority. They had some more service suggestions regarding my car, but I had already been there for around three hours and had to ask if I could wait to have those done the next time I take it in. I really hope everything will be ok until then. More

Fast and thorough service. Love Victoria and her attention to detail when I bring both vehicles in Love Victoria and her attention to detail when I bring both vehicles in More

Jim Ellis Toyota of McDonough is the go to place for cars. Everybody was so helpful and very understanding. cars. Everybody was so helpful and very understanding. More

The Dealership is very clean customer friendly. All staff members were helpful and attentive to customers needs and the coffee was good. Lol Oscar was very helpful will receive all 5’s. All staff members were helpful and attentive to customers needs and the coffee was good. Lol Oscar was very helpful will receive all 5’s. More

The service appointment went fast. However the expectation of the service was a little short. Normally the car would get a complimentary vacuum and wipe down on brand new vehicles firs However the expectation of the service was a little short. Normally the car would get a complimentary vacuum and wipe down on brand new vehicles first service appointments. This did not happen. The service representatives were polite but seemed rushed. Not sure if the managements expectation is to move people in and out extremely quickly however a more personal touches is needed. The staff's interaction seems somewhat robotic. More

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I've been with them since 2017. Clean friendly professional always. Always purchased my cars. Clean friendly professional always. Always purchased my cars. More