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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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May 19, 2023

I have been coming to this dealership for eight years now I always had geart service. More

by NICOLECRWFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Nicolecrwfd! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 19, 2023

Reid was awesome, definitely recommend him as your advisor. Very fast and professional. Had me out of there in 40 & washed my car! More

by Alexis Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Alexis Adams, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (770) 746-9374 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

May 19, 2023

Great costumer service Great costumer experience with great coffee and amazing smiles My car runs great More

by deytoncharlie1@yahoo.com
Recommend Dealer
Yes
Report | Print
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Deytoncharlie1@yahoo.com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 18, 2023

Great service Katie is da bomb and always takes cadence things in a timely fashion More

by Krismr18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
Report | Print
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Krismr18! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 18, 2023

Service was good and very efficient. Friendly and I was in and out in less than an hour More

by psh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Psh, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

May 18, 2023

The service rep. Did a great job getting my car taken care of. The workers were very cordial and polite. I will continue to use this location. More

by maryberry0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nara Walker
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Maryberry0817! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 18, 2023

Professor, efficient, customer oriented, knowledgeable knowing how to translate the customer’s need into language for the Service Tech on the work order. Does a great explanation of the Diagnostic Test t More

by cschamel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Smith
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Cschamel0! Thanks again for your business! Take care!

May 18, 2023

Excellent,. ... Excellent... Awesome Job..I really appreciate all that you do. Ms.Victoria should be the employee of the year. She is very attentive, knowledgeabl More

by Christie4real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Christie4real, your positive review means a lot to us and we’re happy we could help you! We can't wait to see you again, have a great day.

May 17, 2023

Oscar is a pleasure to work with. His professionalism and cheerful attitude are appreciated. Thanks Oscar! More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Ricky, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 17, 2023

they were wonderful They were all set helpful and through. They made purchasing the Truck very easy. Thankyou so much. More

by drake.nemyer@restoration1.com
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Drake.nemyer@restoration1.com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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