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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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May 17, 2023

David Washington is the coolest ever also had very cool balloons blab blah blah blah More

by Heather Nicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Heather Nicholson, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 17, 2023

David Washington has been a wonderful help in choosing the most perfect 2020 Toyota Highlander. More

by hnich22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Hnich22, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 17, 2023

My service advisor was great. Very thorough and informative. Made my visit a good experience More

by antwoneyoung791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Antwoneyoung791! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 16, 2023

The service was very fast. They fixed it right the first time. The car was left clean and washed. More

by 19jstandard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
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May 20, 2023 -

Jim Ellis Toyota of McDonough responded

19jstandard, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 16, 2023

I like that my appointment means something to them and my time is valued. Easy in and out. More

by chrissyroth76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Chrissyroth76, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 16, 2023

Excellent service. Didn't push extra products. Free coffee! Took a little longer than I'd like but otherwise great. More

by TOKRUTNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Tokrutny, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

May 16, 2023

Waited 3 hours for a oil change and tire rotation with an appointment. The appointment system is a joke. More

by COOOLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No help
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May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Coooleman, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

May 16, 2023

It was explained to me what was need and the work completed at the time stated More

by acofloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Acofloyd, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 15, 2023

I appreciated the customer service provided. Was happy with the feedback provided as well. Also happy with reviving multiple quotes for tires More

by COACHASHLEYB@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Katie, I don't remember her last name. In the service department
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May 17, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Coachashleyb@yahoo.com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 13, 2023

The dealership was amazing to work with. Everything was straightforward and easy - from the initial inquiry to purchase! More

by wbro
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Wbro! Thanks again for your business! Take care!

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