Toyota of McDonough - Service Center

Everyone was very nice and explained everything The person who checked me in was happy and smiling and very friendly person who checked me in was happy and smiling and very friendly More

Jim Ellis Toyota of McDonough is an exceptional Toyota dealership from purchasing a new or previously owned automobile or car care service to regular maintenance to all levels of repair. Easy to make a se dealership from purchasing a new or previously owned automobile or car care service to regular maintenance to all levels of repair. Easy to make a service appointment, greeted by your Service Advisor concerning your car problem and they do total diagnostics to determine complete service. Explanation and complete costs are discussed prior to work so the customer is in complete control. A decade plus ago I purchased a Jim Ellis Volkswagen dealership car and learned the exceptional everything. When Jim Ellis opened the Toyota dealership, I drive 35 miles/an hour plus because they do it RIGHT. More

Great customer service. Quick service and easy check out. The staff is very attentive. Great experience. Quick service and easy check out. The staff is very attentive. Great experience. More

staff was friendly and helpful. Answered all my questions. gave me a fair price on trade in. I would highly recommend them to others. Answered all my questions. gave me a fair price on trade in. I would highly recommend them to others. More

No waiting for the service writer, clean facility, and reasonable waiting time for the completion of the service. reasonable waiting time for the completion of the service. More

Jim Ellis Toyota consistently provides prompt efficient and friendly service. I don’t mind getting my vehicle maintenance taken care of there because they are so good and friendly service. I don’t mind getting my vehicle maintenance taken care of there because they are so good More

Professional greeting and explanation of services. Listened carefully to what I had to say and responded appropriately Listened carefully to what I had to say and responded appropriately More

Good place to do business. Very professional. Reid did a professional y Not your fault but things are so costly now Very professional. Reid did a professional y Not your fault but things are so costly now More

Great experience! Katie was super helpful & answered all my questions with detailed information. The coffee station was awesome & we loved all the entertainment on the Katie was super helpful & answered all my questions with detailed information. The coffee station was awesome & we loved all the entertainment on the televisions while we waited. More

Excellent service everyone very friendly & my service rep provided Lyft service for me because I didn't have an appointment but was eager to help me anyway possible. provided Lyft service for me because I didn't have an appointment but was eager to help me anyway possible. More