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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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April 17, 2023

Very pleased with timely service. Reid was very helpful and and took time to answer questions and explain options. More

by MCCLUNGAA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Mcclungaa, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 17, 2023

My service was done before estimated pickup and Victoria was very nice/helpful. The bathroom and waiting area was clean. More

by Ajlane7451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ajlane7451, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Good customer service and communication about things getting done to car. Car service time has been better last two times I came in to get service done. More

by Anntt3148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure service writer name but he was good and helpful
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Anntt3148, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 16, 2023

Everything was great good service I 🙌 thank you I received good service is good 👍 🙏 I More

by kareliamld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Kareliamld, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Great getting me in and out and offering things that need to get fixed on More

by One_drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Barahona
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Took my car to get fixed and Gave me a loaner, can't complain about that More

by ehrenberg7782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ehrenberg7782, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 14, 2023

Outstanding service! Great customer service. My service provider Victoria was excellent and provided great service. More

by evans290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinerz
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Evans290, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 14, 2023

Reed's customer service is amazing ! Oil change went quick and easy ! Love McDonoughs dealership because of REED !! Thank You REED ! More

by SADIESSNICOLE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
REED
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Sadiessnicole@gmail.com, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 14, 2023

Service Technicians are always friendly and greet you pretty quickly but appointment times are never honored. You still have to wait, sometimes even as long as 2hours More

by zaniyah1980
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 14, 2023

I LOVE THE CUSTOMER SERVICE and the attentiveness of the service representative. The waiting area is always clean and the hospitality is always top notch! More

by edbassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Edbassman! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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