Toyota of McDonough - Service Center

My service person could use a customer service class. He sent a text stating car completed but never followed up with me in a conversation, no thank you for choosing us...nothing. So I paid and walked ou He sent a text stating car completed but never followed up with me in a conversation, no thank you for choosing us...nothing. So I paid and walked out. Debating on whether or not to even come back. My other service people in the past have been top notch, from start to finish. More

The service department is helpful and great with providing updates on the status. The coffee bar is a nice touch providing updates on the status. The coffee bar is a nice touch More

Reid always does a fantastic job taking care of us and our vehicle. He is the best. our vehicle. He is the best. More

Nichelle greeted me at the car. Although I arrived after technicians had left for the day, she explained that my car would be checked the next day. The next day, she kept me notifie Although I arrived after technicians had left for the day, she explained that my car would be checked the next day. The next day, she kept me notified of the status and progress. It was a wonderful service experience. More

Service tech was very friendly and fast with getting service. Explaining services and made the experience pleasant. service. Explaining services and made the experience pleasant. More

Overall great service. Service representative was very pleasant and informative. Was hones about my wait time for the recall repair. Service representative was very pleasant and informative. Was hones about my wait time for the recall repair. More

Great customer service. Explained my warranties and ensured that I understood my purchase. I will be returning for all future services. Explained my warranties and ensured that I understood my purchase. I will be returning for all future services. More

Very quick with servicing my vehicle. They were professional and efficient in handling my vehicle They were professional and efficient in handling my vehicle More

Beautiful I enjoyed my time there They serve coffe, tea, I enjoy it I love the shop tea, I enjoy it I love the shop More

My service professional was outstanding He was very knowledgeable, concerning my issues He made the difference.. knowledgeable, concerning my issues He made the difference.. More