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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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March 31, 2023

We received Excellent and courteous customer service. Prompt response. Will be bringing the car for maintenance again at this location when it is due. Thank you. More

by Avinashcpradhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady consultant was great.
Apr 06, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Avinashcpradhan! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2023

In and out in less than an hour! Complimentary 5k service on a Saturday afternoon around 4 pm. Very clean, professional, fast. The way customer service should be. Thank you! More

by j.russell.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

March 30, 2023

Good service, in a timely manner, Reid Millikan , is the best service manager I have ever seen at a dealership. I would recommend the service department there to anybody needing work on their Toyota..Reid M More

by one_bolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, One_bolt! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 30, 2023

We purchase three car from this dealership that says it all. Thanks to Brian our salesman. More

by tonymc11119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Tonymc11119, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 30, 2023

Great sales person. We negotiated in good faith. I was treated very fair. The whole process was great. More

by RHNEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gliem
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Rhneely, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 30, 2023

Every time I come to this dealership, I have an amazing experience. Everyone takes the time to explain things to me that I don't understand. So far a great experience. More

by rowenamartinez09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rowenamartinez09! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 30, 2023

Better than atlanta toyota,very courteous and Lamar has excellent customer rapport, will definitely service my wife's car here. More

by dominicde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Dominicde, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 30, 2023

Service was great but had an appointment and still took over an hour for a oil changr More

by WILLTRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Willtrc, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 30, 2023

Clean,polite and knowledgeable. The entire staff makes it a enjoyable visit. I am always pleased with the service I receive More

by CHRISTOPHEROSBORNE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Christopherosborne31, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 30, 2023

The service personnel are very professional and knowledgeable about your needs. I would highly recommend them. More

by L6buzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, L6buzz! Thanks again for your business! Take care!

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