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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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March 29, 2023

Seevice advisor was great. Only issue I had was the installation of the cabin filter. I noticed a noise in the compartment. Opened it and the filter was not inserted correctly More

by GRACIELA_TELLEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichelle Nicks
Apr 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 29, 2023

The service I had was great. I will be coming back in a few weeks. More

by TRYME2545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Tryme2545, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 29, 2023

Fantastic job. They got me in quickly and gave multiple updates throughout the entire time they had my vehicle. More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Km! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 29, 2023

Raymond Persaud was brief but detailed in explaining services and recommendations. He also wen t above & beyond and insuring I had the correct cords prior to leaving my service More

by Ken Mallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Ken Mallory, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 29, 2023

Clean and professional. Friendly staff. I do not drink coffee, but the coffee bar is a great idea. More

by YRGHPC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Yrghpc1, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 29, 2023

Always excellent service here ! Katie Kerce is such a credit to her employer. Kind, courteous and professional. She displays a boundless energy for helping people, and a passion for More

by Optimus Maximus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Optimus Maximus! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 29, 2023

Brought the car there and every service there since 2015 got great service each time More

by YVONNEM754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Yvonnem754, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 29, 2023

I have coming to this dealership for more than 5 years and they are always precise in their findings of my vehicle. They give you estimates, prices and offer discounts when possible to their customers. More

by Kathy.Barber2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
Apr 05, 2023 -

Jim Ellis Toyota of McDonough responded

Kathy.barber2013, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 27, 2023

Very professional and quick. They always make sure to give the best to their customers and make sure they leave satisfied. More

by sophiefabre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Mar 29, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

March 27, 2023

Amazing Experience! I had the wrong appointment and they still worked diligently to get my car serviced and me on the road More

by diane.mixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Jim Ellis Toyota of McDonough responded

Diane.mixon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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